Recreation Services Administrator

Job Overview Under the direction of the Recreation Services Superintendent, the Recreation Services Administrator oversees, coordinates, and manages the daily operations of the community sports and recreation programs, activities, and services. This position is responsible for reviewing and planning for community recreation needs and requests; designs and develops services, programs, activities, and classes; assists in developing and defining division goals, objectives, and measurable outcomes; prepares program funding proposals; manages and mentors division staff. The Administrator may act as the Recreation Services Superintendent in their absence. Key Responsibilities Plan, coordinate, and oversee recreational activities, aquatics, golf courses, adult and youth classes, and special events offered under Recreation Services. Supervise, train, and evaluate assigned recreation personnel, including Recreation Services Supervisors, ensuring effective workforce management and adherence to established work standards and policies. Draft reports, memos, letters and other correspondence. Prepare agenda reports and presentations for City Council, Boards, Commissions, and Committees. Recruit, train, and supervise division staff, including Recreation Services Supervisors, Coordinators, Leaders, Lifeguards, Swim Instructors, and administrative staff. Identify, address, and document activity participation rates, daily program attendance numbers, patron responses, and identified issues; plan and prepare performance reports; recommend and implement solutions. Research, plan, develop, recommend, and administer operating budgets for recreational services and programs; assist in developing department budget. Research, develop, and administer revenue sources, including fundraising, grant proposals, donations, and corporate sponsorships; prepare special funding proposals and project initiatives. Monitor and manage contracted services; prepare contracts and bid specifications; ensure contract provisions meet City standards; evaluate contractor performance and recommend extending or terminating contracts; provide technical assistance and information to contract service providers. Organize, coordinate, and monitor divisional activities, programs, and services with other City departments and work units in collaboration with Division Superintendent; serve as a team member for interdepartmental committees. Coordinate, organize, and schedule program usage with staff in charge of facility rentals. Recruit, mentor, and provide oversight of Division volunteers for coaches, program assistants, and instructors; serve as a liaison between the City and other civic and community groups; respond to public inquiries, requests, and concerns. Assist with the development of annual Division and Program budgets; ensure that Division and Program expenses align with approved budgets. Ensure grant requirements are in compliance. Oversee the collection and maintenance of the program participant database including basic demographic information and attendance. Act as the Recreation Services Superintendent in their absence, overseeing division operations and making key decisions to ensure continuity of services. May work a varying schedule of hours including nights, weekends, and holidays. Knowledge, Skills, and Abilities Knowledge of: Principles and practices of Recreation Services programs and activities. Principles of management and supervision. Basic principles of finance. Budget management, cost analysis, and procurement processes related to Recreation Services. Contract administration, including vendor negotiations, service agreements, and quality control. Public safety regulations, environmental policies, and best practices in Recreation Services operations. Effective staff supervision, training, and performance evaluation techniques. Customer service methods and public engagement strategies. Marketing techniques. Ability to: Plan, organize, and oversee the daily operations of recreation services. Supervise, guide and motivate recreation services personnel, including the Recreation Services Supervisors, providing clear expectations and performance feedback. Develop and implement schedules, ensuring efficient use of resources. Conduct site inspections, identify maintenance needs, and recommend corrective actions. Manage budgets, control expenditures, and optimize resources to meet operational goals. Prepare clear and comprehensive reports and presentations. Communicate effectively, both orally and in writing, with staff, vendors, and the public. Work collaboratively with the Recreation Services Superintendent, other City departments, and with members of the community. Respond to public inquiries professionally and resolve concerns efficiently. Critically evaluate programs, policies, and procedures. Drive a motor vehicle. Minimum Qualifications: Education and Experience Education: Bachelor’s degree in Recreation, Public Administration, or Community Services, or a related field. Experience: Three (3) years of experience in Recreation, Community or Human Services, including two (2) years in a supervisory capacity. Physical and Environmental Conditions Work is performed in an office environment, an outdoor environment and on-site various recreational settings, such as an aquatic center, a golf course, sports complex, community center, day camp, and/or playground. Prolonged sitting using a computer keyboard and screen when performing office work. Standing, walking, kneeling, crouching, twisting, reaching, bending, crawling, and grasping. Walking or running on slippery and uneven surfaces. Climbing steps and sloping surfaces. Pushing, pulling, dragging, lifting, and carrying supplies and program equipment weighing up to thirty (30) pounds. Lifting equipment and supplies weighing thirty (30) pounds or less from the waist to overhead. Exposure to inclement weather, with extreme cold and heat, and possible exposure to dust and odors depending on assignment. Possible exposure to blood, bloodborne pathogens and other bodily fluids of program participants. Driving a vehicle on City business as needed. Mobility, vision, hearing, and dexterity levels appropriate to the duties to be performed. Required Licenses and Certificates Possess a valid California class “C” driver’s license. Valid First Aid/CPR certification and Automated External Defibrillator (AED) certification issued by an authorized agency. #J-18808-Ljbffr City of Cerritos