Desktop Support Specialist
SISL Global
Handle L2 escalated incidents from Service Desk (L1) and resolve within SLA timelines Manage service requests , including software installations, access requests, and hardware provisioning Perform root cause analysis (RCA) for recurring or complex issues Ensure proper documentation of all troubleshooting steps in ITSM tools (ServiceNow, Remedy, etc.) 2. End-User Computing Support Provide advanced troubleshooting for: Windows 10/11 operating systems macOS environments (basic to intermediate support) Microsoft Office 365 suite (Outlook, Teams, OneDrive, SharePoint) Resolve performance issues, login failures, profile corruption, and system errors Support multi-device environments including laptops, desktops, thin clients, and VDI 3. Active Directory & Identity Management Perform user account administration: Group membership updates Basic permissions management 4. Endpoint Management & Software Deployment Support software installation, upgrades, and patching using tools such as: Microsoft SCCM / MECM Microsoft Intune (if applicable) Ensure endpoint compliance with security policies and corporate standards Assist in OS imaging, device provisioning, and reimaging processes 5. Hardware & Peripheral Support Troubleshoot and support: Desktops, laptops, docking stations Monitors, keyboards, and peripheral devices Coordinate with OEM/vendors for hardware repairs and replacements Manage asset tagging and inventory updates 6. Network & Connectivity Support Diagnose and resolve: LAN/Wi-Fi connectivity issues VPN connectivity problems IP conflicts and DNS-related issues (basic level) Work closely with network teams for escalated connectivity incidents Escalate unresolved or complex issues to L3 infrastructure or application teams Coordinate with security, network, and server teams for cross-functional issues Participate in shift handovers and ensure proper knowledge transfer 8. Documentation & Reporting Maintain accurate logs of incidents, resolutions, and troubleshooting steps Update knowledge base articles for recurring issues Provide daily/weekly status updates on ticket progress and SLA compliance #J-18808-Ljbffr SISL Global
- ...contact for visitors, customers, employees, and vendors. The role emphasizes front desk operations, excellent customer service, and supporting daily administrative tasks in a fast-paced office. The ideal candidate is highly organized, detail-oriented, and enjoys creating...SuggestedWork at office
$32.5 - $36 per hour
...TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” About the Role: In this role, you will work on-site from a TurboTax Retail...SuggestedLocal areaIntuit
Corona, CA1 day ago- Required Preferred Job Industries Government & Military US NavySuggested
- ...Telecare Corporation is seeking a Peer Support Specialist in Riverside, CA to engage, inspire, and facilitate conversations that help members pursue recovery goals. You will contribute to Telecare's Recovery Centered Clinical System by honoring each person's preferences...Suggested
Telecare Corporation
Riverside, CA3 days ago $56k - $96.4k
...Supervision General Supervision Personnel Program Code Professional & Support Staff Qualifies for Employee Referral Bonus: No UC Internal... ...permanent and temporary disabilities. The Disability Support Specialist (DSS) is independently responsible for initial student...SuggestedPermanent employmentFull timeTemporary workPart timeLocal areaWork visaAfternoon shiftUniversity of California , Riverside
Riverside, CA4 days ago$30k - $70k
A leading travel agency is seeking a Travel Customer Representative to support clients during their travel journey. This remote role entails responding to inquiries, assisting with bookings, and ensuring client satisfaction. The ideal candidate possesses strong communication...Remote workFlexible hoursPrestigetravelagencybymich
Riverside, CA3 days ago- Embrace the role of a Support Lead (Part-Time) at Five Below! Oversee daily store operations, drive customer satisfaction, and support staff training. If you have management experience and a passion for retail, this is your chance to grow in a dynamiPart time
Five Below
Corona, CA4 days ago - ...Job Description Job Description Description: The Credit Support Specialist provides administrative and operational support to the Credit & Collections Department. This position assists with maintaining customer account records, processing credit documentation, responding...Casual workWork at officeLocal area
Action Gypsum West Supply
Chino, CA13 days ago - ...Benefits: Bonus based on performance Competitive salary Training & development Support Coordinator – Coordinated Family Support (CFS) Company: WTC Support Services Location: Inland Empire, CA (Hybrid: Community, Home Visits & Remote) Employment Type: Part...Part timeWork at officeRemote workWork from homeFlexible hours
WTC Support Services
Corona, CA5 days ago - IndustriesGovernment & Military
US Navy
Riverside, CA4 days ago $755 per month
trk aid=651603163;dc trk cid=264525553;dc lat=;dc rdid=;tag for child directed treatment=;tfua=;gdpr=${GDPR;gdpr consent=${GDPR CONSENT 755;ltd=;dc tdv=1RequiredPreferredJob IndustriesGovernment & MilitaryUS Navy
Mira Loma, CA2 days ago$70.3k - $80.5k
...produced in our purpose-built facility in Riverside, California supporting public agencies and private transportation providers... ...connected, supported, and moving forward. Sales Support Specialist Location: Riverside, CA Salary Range: $70,304 - $80,50...Contract workWork at officeLocal areaEldorado CA
Jurupa Valley, CA2 days ago$25 - $26 per hour
...addition to competitive wages, CBU provides a comprehensive and generous benefits package to eligible employees. The Administrative Support Specialist role at California Baptist University ( CBU ) provides comprehensive administrative support. This role will directly support...Hourly payLive outWork at office$19 per hour
...skills are required to succeed and fulfill customer needs. The Specialist works closely with funeral directors and location managers to... ...Riverside Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of...Temporary workCasual workWork at officeLocal areaFlexible hours- ...Nordstrom Rack is seeking team members for Sales and Stock Support to provide a welcoming, efficient shopping experience. You will assist customers, process transactions across platforms, and keep floors and stockrooms organized. Roles require clear communication, accountability...Flexible hours
- Unitis Contractor Supplies is currently hiring a full or part-time Store Support Associate for our Corona and Buena Park locations and is looking for someone who would enjoy working with a team of professionals in a warehouse setting within the construction industry. At...Full timePart timeFor contractorsCurrently hiringWork at officeFlexible hours
$16.9 - $21.1 per hour
...POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including...Local areaFlexible hoursShift workNight shiftChico's FAS
Riverside, CA5 days ago- ...This position is for a dedicated TSA Support Agent, where you will coordinate with other departments when needed, learn company products and services to better assist others, and manage simple records and enter information accurately. Additional duties include respond...Weekly payFlexible hours
TradeJobsWorkforce
Riverside, CA1 day ago $110k - $118k
...C or industry equivalent)? If so, then we invite you to read on. ABOUT THIS ROLE St. Michael's is hiring a Acquisition Support Specialist to support a Department of Defense (DoD) client. As the Acquisition Support Specialist, you will review incoming Procurement...Contract workFor contractorsWork at officeLocal area- The Juris Agency in California seeks a Receptionist / Customer Service Representative to handle multi-line calls, welcome clients, process payments, draft letters and perform clerical tasks in a fast-paced insurance environment. This entry-level, part-time position offers...Full timePart timeFlexible hours
$36.19k
..., which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures...Hourly payPart timeLocal areaFlexible hoursNight shiftWeekend workAfternoon shift$62.9k - $110.1k
...Until Filled Schedule 8AM - 5PM Full/Part Time Full-time(100%) Level of Supervision Direction Personnel Program Code Professional & Support Staff Other Information Qualifies for Employee Referral Bonus: No UC Internal Job No Position Information The Student Disability...Full timePart timeWork visaAfternoon shift
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