Desktop Support Specialist
SISL Global
Handle L2 escalated incidents from Service Desk (L1) and resolve within SLA timelines Manage service requests , including software installations, access requests, and hardware provisioning Perform root cause analysis (RCA) for recurring or complex issues Ensure proper documentation of all troubleshooting steps in ITSM tools (ServiceNow, Remedy, etc.) 2. End-User Computing Support Provide advanced troubleshooting for: Windows 10/11 operating systems macOS environments (basic to intermediate support) Microsoft Office 365 suite (Outlook, Teams, OneDrive, SharePoint) Resolve performance issues, login failures, profile corruption, and system errors Support multi-device environments including laptops, desktops, thin clients, and VDI 3. Active Directory & Identity Management Perform user account administration: Group membership updates Basic permissions management 4. Endpoint Management & Software Deployment Support software installation, upgrades, and patching using tools such as: Microsoft SCCM / MECM Microsoft Intune (if applicable) Ensure endpoint compliance with security policies and corporate standards Assist in OS imaging, device provisioning, and reimaging processes 5. Hardware & Peripheral Support Troubleshoot and support: Desktops, laptops, docking stations Monitors, keyboards, and peripheral devices Coordinate with OEM/vendors for hardware repairs and replacements Manage asset tagging and inventory updates 6. Network & Connectivity Support Diagnose and resolve: LAN/Wi-Fi connectivity issues VPN connectivity problems IP conflicts and DNS-related issues (basic level) Work closely with network teams for escalated connectivity incidents Escalate unresolved or complex issues to L3 infrastructure or application teams Coordinate with security, network, and server teams for cross-functional issues Participate in shift handovers and ensure proper knowledge transfer 8. Documentation & Reporting Maintain accurate logs of incidents, resolutions, and troubleshooting steps Update knowledge base articles for recurring issues Provide daily/weekly status updates on ticket progress and SLA compliance #J-18808-Ljbffr SISL Global
$32.5 - $36 per hour
...TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” \n \n About the Role: In this role, you will work on-site from a...SuggestedLocal area- ...contact for visitors, customers, employees, and vendors. The role emphasizes front desk operations, excellent customer service, and supporting daily administrative tasks in a fast-paced office. The ideal candidate is highly organized, detail-oriented, and enjoys creating...SuggestedWork at office
$24 - $27 per hour
...Now hiring for a IT Support Specialist Location: Corona, CA Pay Rate: $24.00 - $27.00 per hour Schedule: Monday-Friday, 8:00... ...troubleshooting hardware issues and replacing hardware on both desktop and laptop PC's. ~ Experience installing software, patches...SuggestedHourly payWeekly payFor contractorsLocal areaImmediate startMonday to Friday- ...Under the supervision of the IT Manager, provide technical support to employees at the Corporate Office and remote locations by troubleshooting... ...vendor support contacts to resolve technical problems with desktop computing equipment and software. # Support ERP initiatives...SuggestedTemporary workWork at officeRemote work
$23 per hour
...within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and...SuggestedHourly payFull timePart timeRelocation packageShift workNight shiftWeekend work$56k - $96.4k
...Supervision General Supervision Personnel Program Code Professional & Support Staff Qualifies for Employee Referral Bonus: No UC Internal... ...permanent and temporary disabilities. The Disability Support Specialist (DSS) is independently responsible for initial student...Permanent employmentFull timeTemporary workPart timeLocal areaWork visaAfternoon shift- Paramount Residential Mortgage Group Inc. (PRMG) is seeking a Sales Assistant to support loan officers from application to closing, coordinating with processors and applicants to ensure a smooth loan process. The role emphasizes strong communication and a customer-first...Casual work
$18 per hour
...Bilingual Center Support Specialist ABS Kids is looking for a Bilingual Center Support Specialist to join our team in Chino, CA! This position requires fluency in Spanish and English. The Center Support Specialist is the first face for clients that come into the clinical...Casual workWork at office$23 per hour
...grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do To Change Lives Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet...Hourly payFull timePart timeRelocation packageShift workNight shiftWeekend work$23 per hour
Telecare Corporation is seeking a Peer Support Specialist in Riverside, CA who will engage with members to support recovery goals and promote the Telecare Recovery Culture. You will provide team consultation and respond to critical situations with de-escalation skills...Full time$30k - $70k
A leading travel agency is seeking a Travel Customer Representative to support clients during their travel journey. This remote role entails responding to inquiries, assisting with bookings, and ensuring client satisfaction. The ideal candidate possesses strong communication...Remote workFlexible hours- ...Technicians . Whether you're beginning your career or looking for meaningful hands-on experience, we'll provide the paid training, clinical support, and mentorship you need to succeed. As a Behavior Technician, you'll work one-on-one with children diagnosed with autism and...Flexible hoursAfternoon shift
- Embrace the role of a Support Lead (Part-Time) at Five Below! Oversee daily store operations, drive customer satisfaction, and support staff training. If you have management experience and a passion for retail, this is your chance to grow in a dynamiPart time
$32.5 - $36 per hour
...TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." About the Role: In this role, you will work on-site from a TurboTax...Local area$19 per hour
...of urgency, empathy, attention to detail and strong communication skills are required to succeed and fulfill customer needs. The Specialist works closely with funeral directors and location managers to ensure all arrangements are initiated and completed. Meets regularly...Temporary workCasual workWork at officeLocal areaFlexible hours- ...TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” About the Role: In this role, you will work on-site from a TurboTax...Part timeLocal area
- Benefits: Bonus based on performance Competitive salary Training & development Support Coordinator - Coordinated Family Support (CFS) Company: WTC Support Services Location: Inland Empire, CA (Hybrid: Community, Home Visits & Remote) Employment Type: Part-Time About WTC...Part timeWork at officeRemote workWork from homeFlexible hours
$24 per hour
...the facility. Log all missed and confirmed appointments through internal reporting tools and appointment scheduling software NOVA. Support OM and partner in the promptly resolution of Jira tickets and Merchants Escalations. This role includes responsibility for ensuring...Weekly payFull timeLocal areaShift work$18 per hour
...Now hiring Production Support Associate Location: Jurupa Valley, CA Pay Rate: $18.00 per hour Work You Can Be Proud Of. As a Production Support Associate in Jurupa Valley, you'll put in real effort and see real results. You'll help build products...Hourly payWeekly payImmediate startShift work$70.3k - $80.5k
...produced in our purpose-built facility in Riverside, California supporting public agencies and private transportation providers... ...connected, supported, and moving forward. Sales Support Specialist Location: Riverside, CA Salary Range: $70,304 - $80,50...Contract workWork at officeLocal area$18.9 per hour
...Why Victra? Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time. From supporting our team's sales process to sharing your product knowledge, you will...Part timeFlexible hoursWeekend workAfternoon shift$41.39k - $62k
...Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Vehicle Operations Support Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No...Hourly payFull timeRemote workVisa sponsorshipFlexible hoursShift work$25 - $26 per hour
...addition to competitive wages, CBU provides a comprehensive and generous benefits package to eligible employees. The Administrative Support Specialist role at California Baptist University ( CBU ) provides comprehensive administrative support. This role will directly support...Hourly payLive outWork at office- ...the facility. Log all missed and confirmed appointments through internal reporting tools and appointment scheduling software NOVA. Support OM and partner in the promptly resolution of Jira tickets and Merchants Escalations. This role includes responsibility for...Weekly payFull timeLocal areaShift work
- ...This position is for a dedicated TSA Support Agent, where you will coordinate with other departments when needed, learn company products and services to better assist others, and manage simple records and enter information accurately. Additional duties include respond...Weekly payFlexible hours
$16.9 - $21.1 per hour
...POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including...Local areaFlexible hoursShift workNight shift$20 - $25 per hour
...Store Support Associate Unitis Contractor Supplies is currently hiring a full or part-time Store Support Associate for our Corona and Buena Park locations and is looking for someone who would enjoy working with a team of professionals in a warehouse setting within the...Full timePart timeFor contractorsCurrently hiringWork at officeFlexible hours$18 per hour
Production Support Associate Location: Jurupa Valley, CA Pay Rate: $18.00 per hour Work You Can Be Proud Of. As a Production Support Associate in Jurupa Valley, you'll put in real effort and see real results. You'll help build products people use every day and get paid...Hourly payWeekly payFor contractorsLocal areaShift work$62.9k - $110.1k
...Until Filled Schedule 8AM - 5PM Full/Part Time Full-time(100%) Level of Supervision Direction Personnel Program Code Professional & Support Staff Other Information Qualifies for Employee Referral Bonus: No UC Internal Job No Position Information The Student Disability...Full timePart timeWork visaAfternoon shift
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