Store Manager

Break Time Store ManagerBreak Time Store Managers oversee the performance of an assigned Break Time Convenience Store. Responsibilities include recruiting, hiring, training and evaluating employees and a keen focus on customer service and store sales. Store Managers are energetic leaders who believe it only takes a moment to make your day better.MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.ResponsibilitiesWorking with customers — Provide excellent customer service by engaging with customers and encouraging the store team to do the same; consistently and courteously greet and thank each customer and provide fast and friendly customer service; actively support peak hours; handle complaints quickly and courteously; conduct accurate and efficient transactionsDay-to-day store operations — Oversee all aspects of store operation including daily reporting, banking, inventory, bookkeeping, and fuel management; ensure the facility and all equipment and property is well maintained and in good condition; maintain store cleanliness; ensure timely open and close and observation of all scheduled hours of operation; execute food programs including promoting food service and safetyMerchandising and sales — Ensure proper execution of marketing programs; work with management to identify opportunities to increase sales; perform all merchandising activities including proper pricing, knowledge and implementation of promotions and sales, suggestively selling to customers, proper vendor check in, and keeping all merchandise stocked, clean, fronted, and faced (including the cooler)Supervising — Oversee general operations of assigned store; supervise store employees, including scheduling and organizing employees and work; providing clear direction; training, developing and motivating employees; enforcing company policies and safety requirements; monitoring productivity; conducting performance evaluations and resolving conflict in a timely manner; review and approve employee time entry, ensuring employees follow posted work schedules and adhere to proper clocking procedures to accurately reflect hours workedFinancial responsibility — Understand and manage store finances and profitability; control shortages and other expenses; prepare for and participate in cash, lottery, cigarettes and general inventory audits, investigating results and planning for improvement; meet or exceed company goals for sales and controllable expenses; perform loss control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, merchandise sales, etc.; remain alert and properly report concernsTeamwork — Recruit, train, coach, and develop a successful team of associates that strive to meet customers' needs; exhibit professionalism in appearance, conduct and judgement—always setting the appropriate example; create a positive work culture, promoting teamwork every day to drive performance; leads the team to adhere to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operations. Store Managers may temporarily fill in at other Break Time locations in a Store Manager or Assistant Manager capacity as circumstances require.Working with technology — Utilize the store's technology; perform mathematical calculations to make change, complete shift reports, and count product; follow scheduling templateAll Break Time employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.Job RequirementsPrior management/leadership experienceHigh school diploma or GED equivalent18 years of age or olderAvailability to work and/or support all shifts, including weekends and holidaysValid driver's license and vehicle insurance with adequate transportation to/from bank (the vehicle must be locked and secured when transporting the deposit to the bank)Thrives in a fast-paced environmentWorks well individually and in leading a teamAbility to perform mathematical calculations to make change, complete shift reports, and account for numbers of products during vendor check inAbility to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machineryAbility and willingness to occasionally ascend and descend ladders to handle inventory or productsAbility to perform these duties and others as assigned, with accuracy, and with minimal supervisionPhysical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour, and to move and position products in the freezer with temperatures as low as 0 degreesPhysical ability to both move and position yourself to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 poundsAbility to visually observe and inspect items and work environment for regular job responsibilities and safety concerns.Ability to remain in a standing position for up to nine hours per shiftAbility to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.Ability to meet Company requirements, including successful pre-employment background check and drug test.Legal authorization to work in the United StatesPreferred SkillsBachelor's degreeExperience in retail sales