Clinical Support And Referral Specialist- Relief - $21.56 - 26.41/hr

Join our team as a Relief Clinical Support and Referral Specialist at Rosewood Family Health Center Lents in Portland, OR!Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. What We Offer $21.56 - $26.41/hour DOE with the ability to go higher for highly experienced candidates

Additional pay for bilingual skills, paid on hours worked What You'll Do: Maintain and update reports and registries for the Patient Care Health Home (PCHH) team. Review registry data and ensure compliance with established workflows and procedures

Complete audits for invasive procedures and in-house labs. Audit other PCHH data and initiatives as needed. Track all audits and provide documentation upon request

Identify and collect process improvement ideas and communicate them to the appropriate staff

Complete patient registration, verifying and updating insurance information

Work with patients and staff to ensure completion of Release of Information (ROI) forms. Send subpoenas and court orders to the Health Information Management (HIM) department for processing

Sort and distribute mail and faxes to the appropriate department or recipient

Provide Obstetrics (OB) support as needed, including running reports, maintaining the OB log, and providing consent forms and records to the hospital

Provide chart review support to Physician Assistants (PA) and Nurse Practitioners (NP) as needed, including forwarding chart reviews to physicians and maintaining a chart review log

Manage, process, and track all referrals, ensuring all required forms are completed

Manage various work queues daily to ensure timely processing and completion of referrals

Respond to incoming calls, emails, and faxes regarding referrals, ensuring appropriate action is taken and documentation is completed and linked to the referral

Set up appointments as applicable and coordinate follow-up between the referral source and the patient

Assist with patient insurance authorizations, collaborating with internal resources as needed

Perform other duties as assigned Qualifications: High School Diploma or General Education Diploma (GED)

Associates Degree or Certificate from an accredited technical school

One year's experience working in an office setting, preferably a medical or dental office

This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved

Bilingual (English/Spanish) speaking skills preferred at a level 9

Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions

Ability to effectively interact with the public, providers and staff in a professional manner

Basic proficiency with a variety of computer programs including Electronic Medical Records (EMR), Word and Excel

Basic knowledge of medical terminology desired Our Mission Statement"Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.