Patient & Family Representative

Nemours Children's Hospital Orlando

Patient And Services Rep

Nemours is seeking a Patient and Services Rep for our Welcome Center/Front Desk!

Patient and Family Services Representatives create a family centered environment that ensures that as a family arrives at Nemours Children's Health, Delaware, to receive clinical care, a positive and inviting experience is provided. The full-time Patient and Family Service Representative is often the first point of contact for community, patients and families and are integral in forming the first impression those stakeholders have of the organization.

Schedule: 9 am-5:30 pm- Monday-Friday

Position Responsibilities

Welcome families entering the main lobby of the hospital building through staffing at the front desk (outpatient and atrium) and Welcome Center.
Completes inpatient visitor badging process to ensure patient and associate safety.
Keep families comfortable in Welcome Center, including during the bed assignment process, etc.
Provides and maintains information of services within and outside of the hospital including but not limited to mechanics, restaurants, hotels, etc.
Demonstrates excellent customer service and service recovery skills. Act in a supportive capacity to the Family Resource Center, particularly during evening and weekend hours.
Provide bedside admissions to families as assigned during normal business hours.
May include direct admissions, medical admits, transport and other patients going directly to an inpatient care unit.
Accurately and completely manages the inpatient admission process and at times may be called upon to orient the patient and family to the hospital, patient care unit, and room.
Support scheduling and wayfinding in ambulatory areas. Promotes an environment that values diversity, equity and inclusion.

Position Requirements

High School Diploma required
Minimum of 6 months customer service experience required

Nemours Children's Hospital Orlando

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Patient & Family Representative in Wilmington, DE vacancy

Patient Access Representative; 32 hrs 7:30a-4p. Rotating schedule
$20.5 - $27.59 per hour
...Patient Access Representative When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.... ...Job description: 32 hours per week, every other weekend, family medical center wilmington, 7:30a-4p Two week rotation schedule...
Suggested
Hourly pay
Contract work
Work experience placement
Work at office
Remote work
Shift work
Weekend work
Beth Israel Lahey Health
Wilmington, DE
1 day ago
Administrative Secretary 2A - Student Registration and Family Support Secretary
...Consolidated School District RED CLAY CONSOLIDATED SCHOOL DISTRICT POSITION VACANCY Position Title: Student Registration and Family Support Secretary Location: District Office / Assigned School or Department, Wilmington, Delaware Reports To: Supervisor of...
Suggested
Work at office
Delaware Schools Consortium
Wilmington, DE
1 day ago
Patient Service Representative
Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility -... ...days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments...
Suggested
Contract work
For contractors
Remote work
Weekend work
Afternoon shift
ZOLL Medical
Wilmington, DE
3 days ago
Dental Patient Service Representative
...Job Type Full-time Description WESTSIDE IS LOOKING FOR Dental Patient Service Representatives! JOIN THE TEAM THAT MAKES A DIFFERENCE! Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard...
Suggested
Daily paid
Full time
Temporary work
Work experience placement
Summer work
Work at office
Westside Family Healthcare
Wilmington, DE
1 day ago
Unit Clerk, CICU
...fast-paced healthcare environment. Greets and interacts with families in person and via phone. Completes unit clerical... ...support unit functioning. Coordinates with staff to support patient care tasks and nursing workflow. Ensures an adequate stock...
Suggested
Full time
Work at office
Rotating shift
Nemours Children's Health
Wilmington, DE
3 days ago
Unit Clerk
...resort-style continuing care senior living communities, including independent living, assisted living, and skilled nursing. The Acts family proudly consists of 28 communities in 9 states, and over 8,500 team members. Acts provides residents with a lifestyle that includes...
Part time
Casual work
Local area
Immediate start
Flexible hours
ACTS Retirement-Life Communities
Hockessin, DE
4 days ago
Patient Registration Rep, ER- Nights- Saint Francis, DE
...Health Mid-Atlantic, is looking for an experienced full time Patient Registration Representative to join our Patient Access team in the Emergency... ...Provides general information to hospital users, patients and families; Ensures that patients meet financial requirement;...
Full time
Work at office
Local area
Shift work
Night shift
Weekend work
Trinity Health
Wilmington, DE
1 day ago
Patient Registration Rep, ER- Part Time, Evenings- Saint Francis, DE
.... Additional hours may be available but not guaranteed. The Patient Registration Rep performs outpatient and inpatient registration... ..., provides general information to hospital users, patients and families, ensures that patients meet financial requirement, and provides...
Part time
Work at office
Local area
Shift work
Weekend work
Afternoon shift
Trinity Health
Wilmington, DE
2 days ago
School Age Site Administrator- Brandywine, DE YMCA Family
$16.5 - $18 per hour
...Promise: Ensure every youth and teen we serve is on a pathway to success Improve the health and wellbeing of every individual and family we serve Unite communities and inspire service to others Benefits & Perks: 12% Employer-Funded Retirement Plan upon meeting eligibility...
Local area
Flexible hours
Night shift
Day shift
YMCA of Delaware
Wilmington, DE
1 day ago
Part-Time Patient Intake & Scheduling Coordinator
...is looking for an Operations Support Specialist to assist with patient intake, scheduling, and front desk operations in Wilmington, DE... ...This part-time role emphasizes collaborating with children and families, ensuring a supportive work environment. The position offers competitive...
Part time
DELAWARE GUIDANCE SERVICES FOR CHILDREN
Wilmington, DE
4 days ago
Unit Clerk PT
...Unit Clerk to join our team. Benefits and Perks Competitive Salary Affordable Medical, Dental, and Vision Benefits for You & Your Family 401k Retirement With Company Match Company Paid Life Insurance Flexible Spending Accounts (FSA) & Health Reimbursement Accounts (HRA...
Temporary work
Work at office
Monday to Friday
Flexible hours
Cadia Healthcare
Wilmington, DE
1 day ago
CICU Unit Clerk - Fast-Paced Care Support (Full-Time)
...1930 and 1900 to 0730. The Unit Clerk will function as a collaborative team member in a fast-paced healthcare environment, greet families, and complete clerical responsibilities to support unit functioning. Required qualifications include a high school diploma and current...
Full time
Rotating shift
Direct Jobs
Wilmington, DE
4 days ago
Temporary Patient Services Rep II-Cardiology
...operating the office systems related to appointment scheduling, patient intake including data verification, charge entry and cash... ...patient records. Provide service excellence to each patient and family by performing and completing designated business processes associated...
Temporary work
Work at office
Shift work
Nemours Children's Health
Wilmington, DE
14 hours ago
Patient Services Rep II-Ambulatory care center
...operating the office systems related to appointment scheduling, patient intake including data verification, charge entry and cash... ...rooms and keep patients informed as to schedule delays. Advise families regarding obtaining Medicaid coverage and/or Nemours Financial...
Full time
Work at office
Nemours Children's Hospital Orlando
Wilmington, DE
1 day ago
Patient Services Rep II-Orthopedics
...Job Description Nemours is seeking a Patient Services Rep II, Orthopedics (full-time, Mon-Fri) to join our Nemours Children's Health... ...as needed. Provide service excellence to each patient and family by performing and completing designated business processes...
Full time
Flexible hours
Shift work
Nemours Children's Health
Wilmington, DE
14 hours ago
Patient Services Rep II-Ambulatory care center
...operating the office systems related to appointment scheduling, patient intake including data verification, charge entry and cash... ...and keep patients informed as to schedule delays. 12. Advise families regarding obtaining Medicaid coverage and/or Nemours Financial...
Work at office
Nemours Children's Health
Wilmington, DE
3 days ago
Patient Services Representative
...This is a job that will love you back! Join Our Team as a Patient Service Representative At ChesPenn Health Services, we believe that every... ...Equal Opportunity Employer: Because employees work with families and children and due to the sensitive nature of patient medical...
CHESPENN HEALTH SERVICES
Chester, PA
4 days ago
Patient Service Representative
...Patient Service Representative Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 optometrists, 8 ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania with locations in Glen Mills, Bryn Mawr...
Afternoon shift
Simon Eye
Wilmington, DE
7 hours ago
Bilingual (Spanish) Patient Service Representative
$15 - $17 per hour
...Bilingual Patient Service Representative Location: Wilmington, DE 19805 Industry: Healthcare / Community Health Pay: $15$17/hour (based on experience) About Our Client: A mission-driven community health organization serving uninsured and Medicaid-managed...
Work at office
Local area
Afternoon shift
Addison Group
Wilmington, DE
1 day ago
Patient Care Coordinator
...Patient Care Coordinator We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission... ...Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with...
Weekly pay
Patriot Home Care
Wilmington, DE
4 days ago
Patient Service Representative
...Patient Service Representative Premier is looking for a Patient Service Representative to work at our Kennett Square PT Office! At Premier, we... ...and benefits verification. Notifies patients, designated family member(s), physicians, and/or supervisors of network insurance...
Contract work
Part time
Work at office
HOPCo | Healthcare Outcomes Performance Company
Kennett Square, PA
3 days ago
ENT Patient Services Coordinator II
Nemours Children's Health is seeking a Full-Time PSR II in Wilmington, DE. In this role, you will provide exceptional service to patients and families by managing various business processes for outpatient visits. Responsibilities include gathering patient information,...
Full time
Nemours Children's Health
Wilmington, DE
3 days ago
Lead Patient Service Rep-Cardiology
...Job Description Nemours is seeking a Lead Patient Service Rep-Cardiology-Nemours Children's Hospital, Delaware Primary Function... ...disparities, and fostering an environment where every associate, patient, and family feels supported and valued. Learn more at Nemours.org.
Work at office
Nemours Children's Health
Wilmington, DE
14 hours ago
Medical Coder - Billing
...Practice Provider (APP). Assists Billing Specialists, Coders, and Patient Accounts Specialists in the ongoing operations of the Billing... ...telephone and in the office for all patients and authorized representatives regarding patient accounts in accordance with practice...
Private practice
Work at office
Brandywine Urology Consultants
New Castle, DE
2 days ago
Patient Services Rep II-Otolaryngology ENT
Nemours is seeking a Full-Time PSR II Wilmington, DE. Provide service excellence to each patient and family by performing and completing designated business processes associated with an outpatient visit. At each outpatient visit, complete processes in an efficient fashion...
Full time
Work at office
Direct Jobs
Wilmington, DE
1 day ago
Weekend Medical Receptionist
$18.5 per hour
...begin their career in the medical industry and is passionate about patient care. The ideal candidate has 1+ years experience as a medical... ....com to support childcare, senior care, pet care, and other family needs. Access to Tapcheck, allowing on-demand access to earned...
Hourly pay
Weekend work
The Dermatology Specialists
Wilmington, DE
14 hours ago
Patient Services Representative- Physical Therapy Per Diem
...Patient Services Representative- Physical Therapy Per Diem Penn Medicine is dedicated to our tripartite mission of providing the highest level... ...national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence...
Daily paid
Pennsylvania Medicine
Kennett Square, PA
9 days ago
Licensed Clinical Staff (LCSW)
...Clinical Social Workers (LCSW) to join our team in providing various supports from Crisis Services to Early Intervention to Autism to Family Preservation. We provide thorough training, great challenges, and even greater fulfillment as you help individuals reach their...
Full time
Part time
Work from home
Relocation package
Flexible hours
Shift work
Benchmark Human Services
Wilmington, DE
14 hours ago
Evening Unit Clerk: Medical Records & Scheduling
Cadia Healthcare is seeking a Unit Clerk in Wilmington, DE. The role includes maintaining medical records and assisting nursing staff with clerical duties. Candidates must have at least a high school diploma and preferred experience in elder care. The position offers competitive...
Afternoon shift
Cadia Healthcare
Wilmington, DE
1 day ago
Executive Assistant
...Be part of a company with a higher purpose and contribute to making the world a better place Health benefits for you and your family on your first day of employment Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays Excellent...
Work at office
Local area
Shift work
Corteva
Wilmington, DE
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Patient & Family Representative. Be the first to apply!