Scheduling Specialist

RAYUS Radiology is looking for a Scheduling Specialist to join our team. Pay range: $17.14-$24.78 based on direct and relevant experience. Full‑time position working Monday‑Friday 10:00 am–6:30 pm CST; includes Saturday rotation. ESSENTIAL DUTIES AND RESPONSIBILITIES (85%) Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes to ensure highest level of patient satisfaction Maintains an up‑to‑date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back‑up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1‑800 number calls and routes to appropriate department or associate (St.LouisPark only) INSURANCE ACTIVITIES (10%) Pre‑certifies all exams with patient's insurance company as required Verifies insurance for same‑day add‑ons Uses knowledge of insurance carriers (e.g., Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment REQUIRED QUALIFICATIONS High school diploma or equivalent Microsoft Office Suite experience Proficiency with using computer systems and typing Able to handle multi-level phone system with a high volume of calls at one time PREFERRED QUALIFICATIONS One (1) year customer service experience Medical terminology and previous clinical business office experience Bilingual We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all RAYUS Radiology is an EO Employer/Vets/Disabled. DailyPay implementation is contingent upon initial set‑up period. #J-18808-Ljbffr