Overnight Operations Manager

Overnight Operations Manager

The Overnight Operations Manager with The Restaurant Store is responsible for managing the physical merchandising of all items for a retail branch location. Under direction of the Branch Manager, the Overnight Operations Manager is responsible for accomplishing a variety of operational goals through effective time management strategies that align with the goals of our sales, order fulfillment, merchandising, and inventory teams.

Job Location: 2811 Dekalb Pike, Norristown, PA 19401

We only accept W-2 candidates, H-1B sponsorship is not available.

Responsibilities

• Optimize sales based on effective product replenishment throughout the branch location
• Ensure a high level of organization and neatness while completing inventory replenishment tasks
• Maintain promotional displays throughout store that highlight promotional items in an effective manner
• Support order fulfillment methods of location by managing order pulling as needed throughout shift
• Communicate effectively with other department managers to ensure needs of customers are met in a timely and ongoing basis
• Communicate with Branch / Assistant Branch Manager to support the safety and maintenance of the building and equipment
• Manage employee relation issues as needed
• Support the development and training needs of the overnight team related to operational goals and position requirements
• Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals
• Manage building safety by holding keys to the building and using alarm codes as outlined in company policy
• Maintain the overall cleanliness of the store

Physical Requirements

• Work is performed while standing and/or walking, up to and including 9 hours/day.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires regular bending, squatting, crawling, climbing, and reaching.
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.

Qualifications

Experience

Minimum of 2 years of relevant experience in retail and/or supply chain management with a specific focus on merchandising management

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

• Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
• Strong analytical and problem-solving skills
• Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
• Service leadership approach with a demonstrated desire to exceed expectations