IT Business Analyst

IT Business Analyst 1

This position is open to Alaska residents only. Please check our residency definition to determine if you qualify.

The Division of Juvenile Justice Director's Office is recruiting for an IT Business Analyst 1 located in Juneau. If you are interested in being part of a dynamic and innovative team, please continue reading!

Our Organization, Mission, and Culture

The Division of Juvenile Justice is committed to providing young people throughout Alaska with probation, detention, and treatment services. With six youth facilities and 13 probation offices located across the state, the Division Director's Office ensures that these services are administered with the utmost care and oversight. The Division's focus on safety and quality assurance on a statewide level ensures that every young person in their care is given the opportunity to thrive.

What You Will Be Doing

The Division of Juvenile Justice (DJJ) is recruiting for an Information System Coordinator to join the division's Data Team in Juneau. If you have experience working with confidential case management databases and are interested in part of a dynamic and innovative team, please continue reading!

The Information Systems Coordinator:

• Coordinates the design, updating, enhancing, testing and training of DJJ staff on all DJJ applications.
• Works closely with the Data Processing Manager, user community, software vendor, JOMIS advisory Group and DJJ management as the subject matter expert for JOMIS and Incident Tracker applications.
• Coordinates and manages the JOMIS Advisory Group membership, sets meeting agendas, records minutes of the meetings, manages enhancements and tracks the budget.
• Coordinates communication via email, telephone, in person computer meetings, and written guidance to the DJJ application user community for issues related to system administration, data quality and accuracy, standardization, and adherence to division policies and procedures.
• Provides application information administrative assistance to the Data Processing Manager and Data Team.
• Manages the creation and updating of all user accounts and access privileges for DJJ applications and coordinates access for our justice partners in addition to DJJ personnel.
• Manages and responds to JOMIS Help Desk requests.

The Benefits of Joining Our Team

DJJ works to implement effective and appropriate juvenile justice practices through community supervision, secure facilities, programming, and administration. The DJJ Data Team plays a critical role in gathering and analyzing data to support the division's strategic planning and data driven decision-making by leaders and managers.

The Working Environment You Can Expect

As a member of DJJ's State Office, you will be part of a team of 28 staff members from all over the state who are dedicated to improving services and implementing evidence-based programs that will benefit Alaska's youth. Please note, the Division of Juvenile Justice is not a remote or teleworking agency. Your workplace will be on the 7th floor of the Court Plaza on Main Street in downtown Juneau. You will enjoy stunning views of Juneau from your desk!

Who We Are Looking For

In addition to the Minimum Qualifications below, we are interested in candidates who possess some or all of the following position specific competencies:

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
• Manages and Organizes Information: Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.
• Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

Minimum Qualifications

Any combination of education and/or experience that provides the applicant with competencies in

• Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
• Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Requirements Analysis: Knowledge of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements; includes translating functional requirements into technical requirements used for logical design or presenting alternative technologies or approaches.
• Stakeholder Management: Knowledge of the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort; including those actively involved, those who exert influence over the process and its results, and those who have a vested interest in the outcome (positive or negative).
• Technology Awareness: Knowledge of developments and new applications of information technology (hardware, software, telecommunications), emerging technologies and their applications to business processes, and applications and implementation of information systems to meet organizational requirements.

Equivalent to those typically gained by:

Training in information technology, business analytics, business information systems, operations management, or similar field and experience diagnosing, troubleshooting, or maintaining IT systems, or assisting in transitions to new technology.

Special Note:

Some positions may require the incumbent to have/obtain and maintain certification in some combination of Lean/Six Sigma/AGILE, CompTIA Project+, MPM, Waterfall, or similar project management methodologies and curricula. These requirements will be specified in the recruitment bulletin and supporting position description.

Competencies means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

Typically gained by means the prevalent, usual method of gaining the competencies expected for entry into the job.

Training means the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

Professional experience means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

Progressively responsible means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Additional Required Information

At time of application:

A cover letter is not required.

At time of interview applicant must submit:

1. Three professional references with daytime phone numbers.
2. The last two performance evaluations.

Special Note:

Prior to initial appointment, the selected candidate will be subject to the use of the Alaska Public Safety Information Network (ASPIN), which includes passing a comprehensive background investigation. Newly hired division employees will undergo a post-hire fingerprint check as final confirmation of identity and background check. Other requirements include:

• Will require some travel within Alaska
• May include visiting and working in secure facilities
• Requires use of the Alaska Public Safety Information Network (ASPIN), which includes passing a background investigation including fingerprinting will be conducted.

Please read the information below carefully. This applies to your application submission.

EDUCATION To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview, or if/when requested prior to scheduling an interview.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value