Product Manager (NYC / MIA)

About Crossmint

Global financial rails are undergoing a once-in-a-generation transformation. Instant settlement. Programmable. Agent-first. Crossmint is the infrastructure helping companies build for that future.

We are the leading all-in-one stablecoin and wallet infrastructure platform, enabling fintechs, enterprises, and agentic platforms to integrate stablecoin rails with speed, compliance, and scale. Crossmint provides everything enterprises need to ship smart financial rails, including smart wallets, cross-chain stablecoin orchestration, on/offramps, token checkout, and more, all through a single developer-friendly API.

Trusted by more than 40,000 clients including global leaders like MoneyGram, Western Union, and Paga to nation states like the Marshall Islands, Crossmint powers stablecoin flows that move billions from cross-border remittances, global payroll, to the world's first digital UBI program.

MiCA-authorized, PSD2-licensed, and SOC2 Type II certified, Crossmint serves 150+ countries globally across 50+ blockchains. Backed by Ribbit Capital, Franklin Templeton, NYCA, First Round, and Lightspeed Faction. We're building the infrastructure for the era of programmable finance. Join us!

About The Role

Crossmint operates at the intersection of stablecoin infrastructure, smart wallets, and regulated payments. The regulatory environment we work in is real and consequential: MiCA authorization, KYC/AML flows, wallet custody models, and cross-border money movement all shape what we build and how we build it.

The person who will ramp fastest here is someone who already has regulatory muscle from working inside or closely alongside financial institutions, and who is adding blockchain depth on top of it. That combination is rare, and it is what we are looking for. Crypto-native PMs who have never operated in regulated finance tend to find the compliance side the hardest and slowest part to internalize. We need someone for whom it is already second nature.

This PM will own product areas that touch identity, compliance, and wallet infrastructure, working closely with engineering and with clients who have real compliance obligations. You will not be handed a pre-built roadmap. You will shape it, execute against it, and do whatever it takes to ship, including writing documentation, coordinating QA, and talking directly to developers.

Responsibilities

Product Ownership & Strategy

• Own the full lifecycle of compliance-adjacent and wallet-related product areas, from requirements through launch and iteration.
• Translate regulatory requirements (KYC/AML, MiCA, jurisdictional rules) into concrete product decisions, working directly with legal, engineering, and external compliance partners.
• Define user journeys for identity verification, wallet onboarding, and transaction compliance flows that are both developer-friendly and regulation-ready.
• Stay close to the competitive landscape in crypto infrastructure, wallet tech, and regulated fintech to ensure Crossmint's product surface stays sharp.

Execution & Delivery

• Write developer-facing documentation, API guides, and integration specs when the product requires it. This is part of the role, not a side task.
• Participate in QA and testing cycles alongside engineering to ensure compliance and wallet features ship correctly.
• Establish and monitor key performance indicators for your product areas, and act on what you find.
• Partner with engineering, design, GTM, and legal to ship products that meet both user needs and compliance requirements.

About You

Must-Haves

• Genuine experience operating within financial institution regulation: KYC/AML frameworks, payment licensing environments, cross-border compliance obligations, or equivalent. This is the part that takes the longest to internalize if you arrive without it, and we need someone who already has it.
• Working blockchain fluency. You can navigate onchain concepts (key management, wallet types, transaction flows, smart contracts) without a lengthy ramp-up. This is learnable, but you should arrive with a real foundation, not a passing familiarity.
• 5+ years of product management experience, with meaningful time spent in a regulated environment (fintech, payments, crypto, banking, or adjacent).
• Demonstrated execution ability. You have shipped products end-to-end in a small team, and you have handled the unglamorous parts: documentation, QA coordination, stakeholder alignment, edge case decisions.
• Strong self-direction. You identify what needs to happen, scope it, and move without waiting for someone to hand you the plan.

Bonus Points

• Experience as a Founder.
• Hands-on experience with identity infrastructure: KYC/AML tooling, credential systems, identity verification providers, or decentralized identity.
• Prior work on wallet products, key management systems, or custody solutions.
• Experience building developer platforms or API-first products.
• Background in a startup where your role crossed product, DevRel, and documentation in practice.
• Familiarity with MiCA or other crypto-specific regulatory frameworks.

Why Join Crossmint?

As a PM at Crossmint, you will wear many hats and ship quality products fast. If your strongest instinct as a PM is to own the roadmap and delegate everything else, this role will be frustrating for you and for the team. If you thrive on owning problems end-to-end and learning fast in territory you have not fully mapped yet, it will be a strong fit and we would be excited to meet you!

Benefits

• Extensive access to leading AI tools and subscriptions, with AI actively encouraged and integrated into daily workflows.
• Unlimited, flexible PTO.
• Parental Leave program.
• Flexible work schedule.
• Company laptop and allowance for any necessary home equipment.
• Daily stipend for commuting to the office and/or meals.
• Three company-paid off-sites per year.
• Health, dental, vision, life, short-term disability (STD), and long-term disability (LTD) insurances.
• 401(k) Plan.

Our Principles

• Results and delivery: Ship high quality work fast.
• Build for the long term: Build scalable, secure, and reliable solutions. Use AI.
• Extreme Ownership: Be an effective Directly Responsible Individual (DRI). Be proactive.
• Be a team player: Be an effective and kind colleague providing credible challenge. Be present and reliable.

Talent research indicates that women are often less inclined than men to apply for a role unless they have experience in 100% of the listed skills. However, this list is only a guide. We welcome your application even if you feel you meet around 75% of the requirements. At Crossmint, we believe skills can be learned, and diversity makes us stronger.

We work to foster a respectful environment where each person can be their authentic self, free from harassment, racism, and any form of discrimination. We proudly uphold our commitment to diversity and inclusion as an equal opportunity employer, and this policy applies to all employment practices within our organization.

Please note that Crossmint never conducts AI-based interviews, and all of our processes include an initial video call with a team member. Crossmint will not request your personal identification documents or any payment at any point during your interview process. Please stay vigilant about potential fraud. If you receive an email that claims to be from Crossmint but ends with any domain other than @crossmint.com, @crossmint.io, or @paella.dev, it is not from us.

Please let our Talent Team know if you need any assistance completing any forms, or participating in the process.

Who Will Be In Contact With You

Our People Ops team will be joining you throughout the entirety of the interview and onboarding processes. Feel free to reach out if you need anything!

• Adolfo Fernández - Head of People Ops
• Gloria Alogo - People Ops, Onboarding & Benefits

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