Tennis Pro

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. About our property: The award‑winning, 480‑acre Saddlebrook Resort has made a name for itself as a premier meeting and vacation destination, as well as one of the nation's preeminent athletic training facilities. Purposely planned as a car‑free Walking Village, the resort setting allows guests to easily walk everywhere, surrounded by lagoons and cypress trees. Families and groups visiting our upscale hotel near Tampa, Florida, may choose from 495 rooms and suites with a total of 800 bedrooms, clustered around nine serene courtyards complete with gardens, stone benches, stone paver walkways and native Florida landscaping. Exceptional restaurants and lounges, two golf courses, multiple tennis courts and more complete our offerings. What you will have an opportunity to do: Head Tennis Professional Game Changers - Changing the Game Department: Racquet Sports / Recreation Reports To: Director of Racquet Sports / Managing Director Status: Full‑Time Location: Saddlebrook Resort, Wesley Chapel, Florida Be a Game Changer At Saddlebrook, tennis is part of our identity. The Head Tennis Professional brings our Game Changers culture to life by creating exceptional experiences for resort guests, club members, groups, and local players. This visible, hands‑on leader combines outstanding instruction, creative programming, team development, and business accountability to give guests a reason to return and members a reason to belong. The role leads daily tennis operations, builds lasting relationships, grows participation and revenue, and delivers the hospitality standards expected of a luxury resort and private club. Live Our Pyramid Values People First Treat associates, members, guests, and community players with warmth, dignity, and respect. Create a welcoming environment for adults and juniors of all skill levels. Coach, support, and recognize the professional team; encourage open communication and respond thoughtfully to feedback and concerns. Integrity Lead by example through honest communication, fair scheduling, professional boundaries, and consistent follow‑through. Take ownership of decisions and results. Maintain accurate reservations, attendance, lesson and revenue records; protect confidential information and follow resort policies and established safety procedures. Excellence Deliver prepared, engaging instruction and personalized service. Maintain high standards for court readiness, sportsmanship, appearance, and operational execution. Seek feedback, continue professional learning, and improve programs using participation, satisfaction, and financial results. Essential Responsibilities Lead the Team and Daily Operation Lead daily tennis operations and maintain consistent standards for service, instruction, programming, and court etiquette. Coordinate professional schedules, court assignments, reservations, lessons, clinics, leagues, camps, and events to balance service, staffing, and utilization. Provide daily direction, coaching, and support; assist with staffing, onboarding, training, and professional development. Recognize achievement and address performance concerns with leadership. Monitor courts, equipment, and operational readiness; promptly report hazards and maintenance needs and fol #J-18808-Ljbffr benchmark