Plumbing Assistant Operations Manager

Las Vegas Branch 6521 W Post Rd Suite 1 Las Vegas, NV 89118, USA Description About the Role This is a hands-on leadership role supporting a busy residential plumbing operation. You’ll work alongside the Operations Manager to drive technician performance, improve efficiency, and elevate the overall quality of the department. You’re not stuck behind a desk—you’re in it with the team: Coaching in the field Reviewing jobs Developing techs Driving results Why This Role Stands Out Strong Call Volume – Consistent demand across service, repair, and replacement work High Revenue Opportunity – Backed by a premium brand and established customer base Real Impact – You’re shaping technician performance, not just managing spreadsheets Mix of Work – Service, repair, system upgrades, and customer experience leadership Growth Track – Clear path to Operations Manager and beyond Why Work at Goettl Earn More, Work Smart – Flat-rate pay plus commission on most jobs Comprehensive Benefits – Medical, dental, vision, and life insurance 401(k) with Company Match – Build long-term financial security Career Development – 90% of field employees receive weekly training; 25% are promoted from within Work-Life Balance – Paid time off and limited on-call rotations Company-Provided Vehicle – Fully stocked and maintained take-home vans Uniform & Boot Allowance – Professional and safe field attire provided Nationwide Growth – Career mobility across multiple locations What You’ll Do Drive daily plumbing operations—technician productivity, scheduling, and performance Ensure trucks are stocked and teams are set up to win on every call Coach plumbers in diagnostics, repair, and customer communication Audit jobs and hold the standard on quality and revenue performance Partner on pricing, cost control, and profitability Hire, onboard, and develop strong plumbing talent Step in on customer escalations and turn problems into long-term wins Help implement new systems, processes, and operational improvements What You Bring 3–5+ years in residential plumbing (service-focused) Experience leading or influencing other plumbers (lead, supervisor, trainer, etc.) Strong understanding of service vs. repair vs. replacement opportunities Ability to coach both technical skill and sales performance You hold the line on quality—but know how to develop people, not just call them out Comfortable working with numbers, KPIs, and performance metrics ServiceTitan or similar platform experience is a plus Committed and progressive work history Ability to pass a background and drug screen upon offer Clean motor vehicle record with an active driver’s license If you’re in a spot where: You’ve got the skill… but not the support You’re doing the work… but not seeing the upside You’re ready to lead… but don’t have the platform This is worth a conversation. Qualifications Education Preferred High School or better. Licenses & Certifications Preferred OSHA 10 General Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Goettl Air Conditioning