Assistant Store Manager. Job in Sterling Heights Move Collective Jobs

Join our dynamic team as an Assistant Store Manager, where you will play a vital role in learning the operations of all departments and supporting store management in ensuring top-notch performance across all areas of our store. This position involves scheduling, security, maintenance, safety, sanitation, ordering, administration, and human resources-related duties. Embrace and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities Support the store manager and associates in providing an exceptional customer shopping experience while enhancing customer service standards to uphold Kroger's exemplary reputation. Collaborate with the store manager to guide teams in planning, implementing, and executing merchandising and operational initiatives. Assist the store manager in developing actionable plans and communications regarding Associate Insight survey results. Work closely with department heads and associates to identify opportunities for improvement, develop timely solutions, and create action plans to ensure effective implementation. Model exemplary customer service and proactively resolve any associate or customer issues and concerns. Oversee store operations in the absence of the store manager. Achieve and exceed weekly, monthly, and annual sales goals, wage budgets, profit targets, and other objectives such as safety and shrink reduction. Drive sales by collaborating with department managers to maximize profits, minimize shrink, and enhance each department’s contribution. Assist the store manager in discussing financial performance regularly with associates, focusing on areas such as sales, shrink, labor expenses, and safety. Analyze and respond to the competitive landscape within the district and division. Exhibit inclusive leadership and promote inclusive behavior among associates. Utilize coordinators and other field staff to help departments achieve sales and profit goals while ensuring the execution of division merchandising plans. Establish and support strong relationships with local community organizations within the store’s area. Assist in fostering productive relationships with union representatives if the store operates under a collective bargaining agreement. Communicate essential information to associates to help them effectively carry out their roles. Act as a liaison between store/district managers and coordinators regarding the effectiveness of merchandising and operational plans. Support the store manager in staffing efforts, reducing turnover, and enhancing retention. Provide timely feedback on individual and department performance to heads and associates. Assist in daily labor management and supply cost oversight to meet customer service and financial targets. Ensure compliance with federal, state, and local laws and enterprise policies among associates. Supervise and coach direct reports on their performance, conducting performance reviews and providing constructive feedback. Must be able to perform the essential functions of the position with or without reasonable accommodation. Qualifications High school diploma or GED. A minimum of 1 year of experience in a department manager, service manager role, or a similar position. Approval from a store manager, district manager, or direct supervisor. Desired Experience in retail management and a thorough understanding of all aspects of store operations. Supervisory experience with staff. #J-18808-Ljbffr Broughton Group