Slot Technician

Qualifications: High school diploma or G.E.D. required with a preference towards individuals with prior money handling and customer service experience. Candidates must pass background and drug screening per Kaw Nation Gaming Commission regulations to obtain a gaming license (Medical Marijuana cards are accepted). Flexibility to work any shift as needed or assigned—including weekends, evenings, and holidays is required. Responsibilities and Duties: The Slot Technician is responsible for performing advanced repairs and coordinating with vendors for machines requiring specialized service or maintenance beyond internal capabilities. They assist guests by answering questions about gameplay, troubleshoot machine malfunctions, and help maintain a safe gaming environment by monitoring for suspicious activity on the casino floor. Assist guests and direct them to the locations of requested machines. Ensure slot machines are functioning properly by addressing malfunctions, clearing paper or money jams, refilling printer paper, and assisting with stuck tickets. Coordinate with internal teams and external vendors to ensure timely and effective machine repairs. Maintain the back-of-house system by keeping components clean, organized, and fully operational. Assist with the installation and removal of slot machines. Maintain a professional appearance and demeanor while conducting company business. Follow all applicable state, federal, and tribal laws, regulations, and compliance requirements. Disclaimer The above statements are intended to describe the general nature and level of being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Benefits: 100% Paid medical (valid in KS and OK) Optional dental, vision, life and 401K benefits (vision and dental valid in KS and OK) Paid time off, maternity and funeral leave, FMLA #J-18808-Ljbffr Ponca City Development Authority