Licensing Specialist

Licensing Specialist

The Licensing Specialist supports the company's licensing and permitting process for assigned locations across multiple jurisdictions. This role is responsible for tracking renewals, preparing and submitting applications, coordinating agency follow-up, maintaining licensing records, and supporting timely completion of licensing-related requirements.

The position requires strong attention to detail, organization, follow-up, and the ability to manage multiple deadlines in a high-volume, deadline-driven environment.

Key Responsibilities

• Manage assigned license and permit renewals for company locations.
• Track renewal deadlines, submission requirements, expiration dates, and follow-up items.
• Prepare, review, and submit licensing applications, renewal forms, and required supporting documentation.
• Communicate with government agencies regarding application requirements, renewal status, missing information, and pending items.
• Maintain accurate licensing records in designated tracking systems, including status updates, notes, expiration dates, and supporting documentation.
• Save licenses, permits, applications, receipts, invoices, agency correspondence, and related documents in the appropriate system or shared drive location.
• Coordinate payment requests and supporting documentation for licensing-related fees, invoices, online payments, and check requests.
• Communicate with location leadership and internal departments regarding required documents, posted permits, inspections, decals, certificates, and renewal-related requests.
• Follow up on pending, expired, past due, or delinquent licenses and permits until resolved.
• Escalate urgent, delayed, or high-risk licensing issues to management.
• Provide routine status updates, summaries, and reporting support related to assigned licensing responsibilities.
• Assist with special projects, audits, system cleanup, and other licensing-related tasks as assigned.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of experience in licensing, compliance, legal support, administrative coordination, government filings, or a related field preferred.
• Experience working with government agencies, regulatory filings, permits, renewals, or compliance deadlines preferred.
• Strong attention to detail and ability to review forms, invoices, applications, and supporting documentation accurately.
• Ability to manage multiple deadlines and follow up on open items through completion.
• Strong written and verbal communication skills.
• Ability to work independently while keeping management informed of status, delays, and issues.
• Ability to prioritize work, manage competing deadlines, and escalate concerns when needed.
• Proficiency with Microsoft Outlook, Excel, shared drives, and database or tracking systems.
• Experience with licensing, compliance, or payment request systems preferred.
• Strong organizational skills and ability to maintain complete and accurate records.

What's In It For Me?

Dave & Buster's / Main Event is an imaginative and dynamic company dedicated to creating innovative entertainment experiences that bring joy, laughter, and excitement to people of all ages. Our mission is to foster a culture of fun and creativity, and we take pride in our commitment to delivering memorable and unique entertainment solutions.

• Exclusive discounts on food and games at D&B & Main Event.
• Paid Time Off (PTO) that increases with tenure.
• 11 Company Holidays (Including your Birthday) & 2 Floating Holidays per year.
• Medical, dental, vision and voluntary benefits Part Time/Full Time benefits available
• Sub Benefits: Livongo, SurgeryPlus, and Telehealth benefits
• 401k with company match following 6 months of employment.
• Buster's Legacy Fund (Support Team Members during difficult Times)
• Employee Assistance Program (EAP) Offerings.
• Work out facility on-site.
• Employee Power Card | Free Video Games.

We work hard, play hard and have FUN!

Salary Range: View phone number on click.appcast.io

We are an equal opportunity employer and participate in E-Verify in states where required.