Part Time Hourly Retail Sales Supervisor

Opportunity knocks at the Lakeshore Learning Store. As one of our store managers, you develop a first‑class team, implement plans to maximize store sales, and provide customers with an unforgettable retail experience—a fast‑paced, fast‑changing environment that demands operational expertise. Providing great customer service isn’t just a goal—it’s the essence of who we are. Our energetic and friendly approach to exceeding each customer’s expectations is a hallmark of over 50 Lakeshore Learning Stores nationwide. Walking through our doors means experiencing unbeatable service with amazing depth of product knowledge each time they visit. Responsibilities Building Talent Support the recruitment and development of the sales team Support the training and development of new sales associates Provide ongoing coaching and feedback to team members Assist in driving workplace engagement and motivation within the store Building Service Standards Surpass expectations regarding customer service and empower the team to adhere to customer service protocols Seek and communicate customer feedback regarding school and home use of products Build a unique and lasting relationship with customers Monitor and maintain company expectations around store presentation standards, retail policies and procedures, store cleanliness and safety standards Building Revenue and Operational Excellence Assist in inventory management and stock control Help with cash handling and reconciliation processes Operate as keyholder with responsibility to support opening/closing of store and cash registers Assist in employee scheduling and payroll approvals to support optimal staffing Support sales initiatives, promotional activities, and the retail store’s outreach programs to raise awareness and foster relationships that support Lakeshore’s goals Qualifications Passion for providing excellent customer service Positive and proactive approach to management and working as a team Excellent communication and training skills Exceptional time management and organizational skills 1‑year related retail management experience Ability to work a flexible schedule, including nights and weekends Knowledge of retail POS systems Preferred experience with customer outreach and driving customer loyalty through brand awareness initiatives Benefits Hourly: $21/hr starting base pay Quarterly bonus program 401(k) retirement plan Equal Employment Opportunity Policy People are selected to become members of the Lakeshore family based on skill, merit and mind‑boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS‑related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. To learn about how we collect and use applicant information, please visit our Employee/Applicant Privacy Policy. We use E‑Verify to confirm the employment eligibility of all newly hired employees. Please see the E‑Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. #J-18808-Ljbffr Lakeshore Learning Materials, LLC