HVAC Field Supervisor
Propeller Building Services
Benefits:
401(k)
401(k) matching
Company car
Dental insurance
Health insurance
Paid time off
Vision insurance
About Us 702 PlumbAIR is a growing HVAC and plumbing company serving the Henderson community with a strong focus on quality, professionalism, and customer experience. We’re building a high-performance team and looking for leaders who take pride in their craft, develop others, and drive results.
The Opportunity We’re hiring an HVAC Field Supervisor to lead our service department while remaining hands-on in the field. This is a true player-coach role—you’ll set the standard by producing revenue, supporting your team on complex calls, and driving performance across the department.
If you thrive on accountability, enjoy coaching technicians, and want a direct impact on team success and company growth, this role is built for you.
What You’ll Do
Perform HVAC service calls and system sales while maintaining strong individual performance (revenue, average ticket, close rate)
Lead, coach, and mentor HVAC Service Technicians through ride-alongs, training, and ongoing development
Own and drive department KPIs including revenue, conversion rate, productivity, and average ticket
Conduct weekly KPI reviews and support quarterly/annual performance evaluations
Act as the primary liaison between the HVAC Service team and General Manager
Support technicians in the field with troubleshooting, pricing, estimating, and sales strategy
Oversee daily scheduling, dispatch coordination, and technician assignments to maximize efficiency
Resolve customer escalations and ensure a high level of customer satisfaction
Review work orders and documentation for accuracy and completeness
Maintain ServiceTitan integrity, including pricebook accuracy and proper job documentation
Contribute to inventory planning, purchasing decisions, and job costing accuracy
What Success Looks Like
Consistent achievement (or exceeding) of revenue and KPI targets
A well-trained, accountable, and high-performing technician team
Strong customer satisfaction with minimal escalations
Efficient scheduling and high technician productivity
Clean, accurate, and consistent operational processes
Qualifications
5+ years of HVAC service experience
Proven leadership or supervisory experience in a service environment
Strong diagnostic and technical HVAC skills
Experience with system sales and customer-facing service
Familiarity with ServiceTitan (preferred)
Valid driver’s license and clean driving record
Strong communication, coaching, and problem-solving skills
Highly organized with a results-driven mindset
Compensation & Benefits
Competitive base salary + performance-based bonuses
Company vehicle / truck (if applicable)
Health benefits (medical, dental, vision)
Paid time off and holidays
Why Join 702 PlumbAIR?
Growth-focused company with leadership opportunities
Strong team culture built on accountability and support
Direct impact on company performance and direction
Opportunity to lead, build, and shape a high-performing department
If you’re ready to take ownership of a team, drive results, and still stay sharp in the field, we’d like to hear from you.
Apply today and help lead the future of 702 PlumbAIR.
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