Leasing Specialist

Job Description

Job Description

Leasing Specialist

 
Who We Are

Atwood Management is a locally owned, people-focused property management company committed to delivering strong property performance, exceptional resident experiences, and trusted service to the property owners we represent.

Our approach to property management is built around specialized teams working together toward a common goal. Rather than asking one person to do everything, we bring together property management, leasing, maintenance, accounting, and administrative professionals so each team member can focus on what they do best.

Our core values guide how we work every day: innovation, collaboration, accountability, respect, and excellence.

 
About the Role

The Leasing Specialist helps prospective residents find the right place to call home while directly contributing to occupancy and performance across Atwood Management’s residential rental portfolio.

This is a customer-facing, sales-driven role responsible for guiding prospects from their initial inquiry through property showings, application, lease execution, and move-in coordination.

You’ll build relationships, learn what prospective residents are looking for, recommend rental options that fit their needs, provide engaging property tours, and maintain consistent follow-up throughout the leasing journey.

Success in this role is about more than answering inquiries or opening doors. It requires initiative, relationship-building, organization, persistence, and the ability to turn qualified interest into successful resident relationships.

 
What You’ll Do

• Respond promptly and professionally to prospective resident inquiries

• Learn each prospect’s housing needs, preferences, budget, timing, and desired features

• Recommend available rental homes that align with prospect needs

• Build rapport and use consultative sales techniques to guide prospects through the leasing process

• Maintain consistent and appropriate follow-up from initial inquiry through lease execution

• Schedule and conduct professional in-person, virtual, self-guided, evening, Saturday, and other assigned property tours

• Present properties, amenities, rental terms, policies, and application requirements accurately and confidently

• Follow up after showings and help interested prospects take the appropriate next step

• Assist applicants through the rental application process and follow up on incomplete requirements

• Prepare and distribute lease documents following approval and track them through completion

• Coordinate assigned pre-move-in requirements and provide an organized handoff to the Property Manager

• Maintain accurate prospect, showing, application, and leasing activity within company systems

• Support vacancy marketing through property listings, photographs, videos, virtual tours, open houses, and other leasing initiatives

• Gather prospect feedback and identify recurring objections, market trends, and opportunities to improve leasing performance

• Collaborate with Property Managers, Operations, Field Services, Accounting, and other team members to support occupancy and resident experience

• Maintain compliance with Fair Housing requirements, company policies, and established leasing procedures

 
What You’ll Bring

• Strong customer service, sales, and relationship-building skills

• Clear and professional written and verbal communication

• Confidence engaging with new people and guiding sales-oriented conversations

• Strong organization, attention to detail, and follow-through

• Persistence and comfort maintaining appropriate follow-up with prospective residents

• Ability to manage multiple prospects, showings, applications, and deadlines simultaneously

• A service-oriented mindset and enthusiasm for helping people find the right rental home

• Comfort working independently while collaborating with a broader property management team

• Basic computer proficiency and confidence learning new technology and systems

• Valid driver’s license, legally required automobile insurance, and reliable transportation

• Ability to travel between rental properties

• Availability for assigned weekday, evening, and rotating Saturday responsibilities

Experience in leasing, property management, real estate, hospitality, retail sales, banking, customer service, or another relationship-focused position is preferred.

 
What We Offer

We believe great work deserves great support. That’s why we offer:

Compensation :  Competitive base wage rates, plus frequent bonus potential based on performance.

Benefits: Medical, dental, vision, basic life, long-term disability, and a variety of voluntary benefit options (HSA/FSA, legal, accident, critical illness, and pet wellness).