Test Center Administrator/Proctor - Part Time

Test Center Administrator/Proctor - Part Time Job Category: TCA/Rater Requisition Number: TESTC001994 Posted : May 29, 2026 Part-Time On-site Locations Showing 1 location Wilmington, NC 28405, USA Description Title: Test Center Administrator (TCA) Location: 311 Judges Road, Suite 8D, Wilmington, NC 28405 Wage: $15.30/hr. About the Role: As a Test Center Administrator (Exam Proctor), you’ll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry‑level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment. Role Responsibilities Welcome test takers and explain testing procedures clearly. Verify IDs and maintain strict exam security protocols. Set up workstations and troubleshoot technical issues with internal teams. Supervise exams and ensure compliance with PSI policies. Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations). Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center. Provide support for test takers with accessibility needs. Knowledge, Skills and Experience Requirements High school diploma or equivalent. US citizenship is required. Customer service experience preferred (training provided). Strong communication skills and attention to detail. Ability to remain calm under pressure and handle sensitive situations. Basic computer skills; Microsoft Office experience is a plus. Physical ability to stand/walk for up to 40% of your shift. Commitment to exam security and compliance. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr PSI Services LLC