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Reservation Clerk

Equity LifeStyle Properties

Reservation Clerk

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Reservation Clerk in Orlando, Florida.

What you'll do:

The Reservation Clerk interacts with customers, takes reservations, offers extended stays and informs customers of special offers for certain properties.

Your job will include:

  • Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
  • Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries.
  • Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records.
  • Respond to customer needs, questions or problems in an efficient and thorough manner.
  • Navigate multiple computer systems.

Experience & skills you'll need:

  • High school diploma, or the equivalent.
  • 1+ years of experience in a call center environment.
  • Dedication to exceptional customer service.
  • Excellent written and verbal communications skills.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

Equity LifeStyle Properties
Vacancy posted 1 day ago
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