Mitigation Estimator

Job Description

Job Description

Who We Are

At Expert Water Removal, we respond when disaster strikes. Founded in 2001 and headquartered in the Tampa Bay area, Expert Water Removal is an emergency restoration company specializing in water mitigation, fire and smoke damage, mold remediation, and reconstruction services.

Our team of dedicated professionals delivers rapid response, exceptional customer service, and full transparency throughout every project. By working directly with insurance providers, we help restore homes, businesses, and peace of mind when our customers need it most.

Position Summary

As a Mitigation Estimator / File Quality Specialist, you’ll play a key role in ensuring restoration projects are accurately documented, properly scoped, and efficiently transitioned from mitigation to invoicing.

This position combines restoration estimating, documentation quality control, and insurance coordination to support smooth project execution and timely billing. You’ll work closely with mitigation teams, project managers, insurance adjusters, and administrative staff to ensure files meet company and carrier standards while helping projects move forward efficiently.

This is a fast-paced, detail-oriented role with direct impact on operational success and customer satisfaction. Whether you’re experienced in restoration estimating or looking to grow your expertise, we provide professional development, team support, and opportunities for advancement within a growing restoration company.

Key Responsibilities

• Conduct real-time mitigation file reviews using systems such as MICA/MITIGATE, DASH, and Docusketch.
• Verify scope accuracy, completeness of documentation, and proper capture of field data.
• Identify documentation deficiencies that may delay billing, impact claim approval, or require return visits.
• Perform comprehensive audits of job files to ensure compliance with company procedures and insurance carrier requirements.
• Review and organize file notes, photographs, moisture documentation, and supporting records.
• Prepare preliminary mitigation estimates using field documentation, Docusketch data, and restoration software.
• Develop and review detailed mitigation estimates in Xactimate.
• Assist with supplement preparation and communication with insurance carriers when necessary.
• Support timely invoicing and revenue cycle management through accurate scope development.
• Coordinate closely with mitigation, production, and administrative teams to ensure seamless project transitions.
• Communicate professionally with customers, adjusters, and internal teams.
• Maintain accurate documentation and records within company systems.

Qualifications

• High school diploma or equivalent required.
• 2+ years of restoration, construction estimating, or related industry experience preferred.
• Experience with insurance-based estimating and Xactimate required.
• Familiarity with water, fire, mold, or storm restoration processes.
• Understanding of residential and light commercial construction methods and materials.
• Strong organizational skills and attention to detail.
• Excellent communication, customer service, and problem-solving skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Experience with Docusketch, MICA, DASH, or similar restoration systems is a plus.
• Self-motivated, professional, and team-oriented mindset.

Compensation

• Competitive Pay: Depending on experience
• Additional Pay: Bonus opportunities based on performance

Benefits

• Choice of 4 medical plans with one at $0 payroll cost for the Employee
• FSA medical and dependent spending account
• HSA available with high deductible plan
• Vision and Dental Insurance (2 dental plans to choose from!)
• Company paid Long/Short term Disability
• Company Paid Life Insurance
• 401k with company matching
• Ancillary Benefits (Hospital, Critical Illness, Accident)
• Paid time off and Holidays
• Professional training and career advancement opportunities.

Why Join Us?

At Expert Water Removal, you won’t just clock in — you’ll make a difference in people’s lives. We reward performance, celebrate growth, and support each other through challenging work.

We’re a fast-growing company currently hiring for multiple positions, and they fill quickly. If you’re ready to join a high-impact team, apply today.