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Autonomous Vehicle Operations Lead

TSMG

About the Role
We are looking for an

Autonomous Vehicle Operations Lead (AVOS)

to oversee the daily operations of

autonomous vehicle (AV)

and

robotaxi fleets

supporting testing programs, commercial

autonomous ride-hailing services , and new city launches across North America.

As the operational leader within the depot, you will coordinate

Safety Operators, Depot Specialists, Senior Technicians, and SDS Specialists

to ensure vehicles remain safe, operational, and deployment-ready. You will play a critical role in maintaining fleet availability, meeting operational KPIs, and supporting the successful launch and scaling of

autonomous vehicle fleets .

This position is ideal for candidates with experience in fleet operations, mobility services, automotive operations, logistics, or transportation who enjoy leading teams in fast-paced, technology-driven environments.

Key Responsibilities
Fleet Operations Management

Lead the daily operations of

autonomous vehicle

and

robotaxi fleets

across one or multiple depot locations.

Ensure vehicles are operationally ready to support testing, commercial deployment, and

autonomous ride-hailing services .

Monitor

fleet utilization , vehicle availability, charging schedules, and operational readiness.

Coordinate daily vehicle dispatch and return activities to maximize fleet efficiency.

Minimize vehicle downtime through effective operational planning and coordination.

Depot Operations

Oversee all activities within the

robotaxi depot , ensuring safe, efficient, and organized operations.

Coordinate the work of Depot Specialists, Safety Operators, Senior Technicians, and SDS Specialists.

Ensure vehicles meet cleanliness, charging, inspection, and maintenance standards before deployment.

Support depot setup and operational readiness for

new city launches

and fleet expansion projects.

Team Leadership

Recruit, onboard, train, and supervise operational staff.

Create shift schedules supporting 24/7 fleet operations.

Conduct performance reviews and coaching sessions.

Promote a culture of safety, accountability, and continuous improvement.

Ensure all team members follow operational procedures and safety standards.

Client & Stakeholder Management

Act as the primary operational contact for internal and external stakeholders.

Coordinate daily activities with engineering, product, technical, and fleet management teams.

Prepare operational reports, KPI dashboards, and performance summaries.

Escalate operational risks and develop mitigation plans.

Support customer visits, audits, and operational reviews.

Operational Excellence

Monitor KPIs including fleet availability, vehicle uptime, dispatch efficiency, depot productivity, and operational quality.

Identify process improvement opportunities that reduce downtime and improve fleet performance.

Develop and implement standard operating procedures for

autonomous vehicle operations .

Support continuous improvement initiatives during

robotaxi fleet scaling

and commercial deployment.

Health, Safety & Compliance

Ensure compliance with company policies, local regulations, and operational procedures.

Promote a strong safety culture across all operational teams.

Ensure incidents are properly investigated, documented, and resolved.

Maintain compliance with health & safety requirements for fleet and depot operations.

Requirements
Essential

Minimum

5 years of experience

in fleet operations, automotive operations, transportation, logistics, mobility services, or similar operational environments.

Previous experience leading operational or technical teams.

Experience managing shift-based or 24/7 operations.

Strong leadership and people management skills.

Excellent organisational and planning abilities.

Experience monitoring KPIs and operational performance.

Strong communication and stakeholder management skills.

Fluent English.

Preferred

Experience supporting

autonomous vehicles ,

robotaxi fleets , ADAS programs, or automotive testing.

Experience with electric vehicle (EV) fleet operations.

Previous experience launching new operational sites or depots.

Knowledge of fleet management systems and operational reporting tools.

What We're Looking For
Successful AV Operations Leads combine operational excellence with strong leadership and a passion for emerging mobility technologies.

You understand how to coordinate people, vehicles, depots, and processes while maintaining the highest standards of safety, efficiency, and customer satisfaction. You thrive in dynamic environments and enjoy solving operational challenges as

autonomous vehicle fleets

expand into new cities and markets.

Whether supporting pilot programs or fully commercial

robotaxi operations , you will play a key role in ensuring every vehicle, every shift, and every team member contributes to a safe and reliable autonomous mobility service.

What We Offer

Opportunity to lead large-scale

autonomous vehicle

and

robotaxi fleet operations

across North America.

Exposure to cutting-edge

self-driving vehicle

technologies and commercial

autonomous ride-hailing

services.

Leadership role supporting

new city launches , depot setup, and fleet expansion.

Work alongside engineering, product, and operations teams shaping the future of autonomous transportation.

Long-term career development within

fleet management ,

autonomous mobility , and

robotaxi operations .

International projects supporting some of the world's leading autonomous vehicle programs.

Comprehensive onboarding and continuous professional development.

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Vacancy posted 3 hours ago
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