Assistant Parts Manager

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people? Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner. Benefits Paid Time Off (PTO) Plan – Up to 96 hours of PTO in your first year + 8 company paid holidays Medical, dental, and vision insurance Life and AD&D Insurance Retirement Plans – 401K and Roth 401K , eligible employees can receive a company contribution up to 7% Tuition Reimbursement Employee Assistance Program (EAP) CEFCU – Citizens Equity First Credit Union – Employees have access to services including payroll deductions savings, accounts, loans, VISA card, and more. Additional Benefits include Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans. Pay & Location Pay Rate: $61,509.82 – $81,934.47 annually (dependent on education & experience). Location & Shift: Cripple Creek Mine, 1632 CO Rd 82, Cripple Creek, CO 80813 Essential Functions In conjunction with Branch manager, develop and manage department budget Implement and adhere to the company safety culture and policy in current and new employees Maintain parts department expense accounts and audits, following correct procedures for expense accounts Evaluate and plan facilities needs for required equipment, recommend changes to branch manager Manage new, exchange and reman parts inventory for accuracy, and provide necessary reports Ensure that exchange and core returns parts business meets or exceeds CAT’s standards and dealership goals Maintain and execute CPS / 6S methodology in the parts and warehouse areas Work closely with manager in policy matters as pertains to the parts operations Ensure the best freight accommodations for customers in alignment with company objectives Development of personnel to maintain or achieve customer loyalty Establish and maintain close relationships with field and office personnel of Caterpillar Inc. Establish and maintain close relationships with service department supervisors and parts supervisors in other stores Support Parts Counter personnel with incoming calls pertaining to parts department and information concerning customer inquiries regarding parts information Manage customer communications, and resolve customer complaints and concerns Assist customers coming into the store, by phone, e-mail, or personal field contact, with efforts to sell parts Other duties as assigned by manager Supervisory Responsibilities Direct reports: Warehouse Manager, Parts Coordinator, Shop Parts Counter, Senior Counter, Parts Counter Sales, Lead Parts, Parts Clerk, Driver, Journey Distribution, Technical Communicator – Parts, & CAT Care Coordinator Monitor the Parts department’s productivity, performance and facilitate opportunities for increasing productivity and efficiency Manage daily operations and staff, ensuring projects are completed and customer needs are met Conduct hiring for the parts division and provide proper training for individuals Assess, improve, and schedule training for all employees to ensure success of employee safety, skill set, and product knowledge Ensure that all personnel are current in their safety training, and that all employees are following defined safety procedures to develop the safest workplace possible Assist the Branch Manager with employment actions, including discipline and termination of employees in accordance with company policies Manage employee schedules, ensuring weekend, holiday, and emergency work schedules are adjusted to meet customer needs Provide performance feedback, conduct annual performance reviews, and make recommendations on status and/or salary adjustments Required Education and Experience High School Diploma or GED College coursework in Business or related field or equivalent combination of education and experience 2+ years in a warehouse position 2+ years supervisory/management experience 5+ years administrative/clerical experience 5+ years customer service experience 3+ years sales experience Physical Demands & Competencies Standing, walking, talking, sitting, use of hands & hearing Heavy work that includes lifting and/or moving objects up to 94 pounds or more Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills Safety & Product Knowledge Intermediate knowledge of Microsoft PowerPoint Intermediate knowledge of DBS Advanced knowledge of Microsoft Outlook and Excel Work Environment Noise: Moderate Indoors and Outdoors Travel Requirements 1-25% Other Duties Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer. Equal Opportunity Employer Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr