Manufacturing Process & Learning Advisor

Job Description

Job Description

Manufacturing Process & Learning Advisor

The Manufacturing Process & Learning Advisor is responsible for documenting, improving, standardizing, and sustaining manufacturing processes.

This role works closely with production employees, supervisors, QA/QC, engineering, and leadership to understand how work is performed, identify opportunities for improvement, and translate operational knowledge into repeatable processes, standard work, training, and performance support tools.

Success in this role requires the ability to understand the desired operational outcome, work backward to define the process, identify gaps and risks, and build sustainable systems that help employees perform work safely, consistently, and efficiently.

Key Responsibilities

Knowledge Capture & Process Standardization

• Interview subject matter experts and employees to capture critical operational knowledge and best practices. Convert into practical role and process SOP, work instructions, process maps, job aids, and visual management tools.
• Support new hire training, cross-training, and quality assurance and control initiatives.
• Support operational systems and technologies, including tools such as MES/ERP systems where applicable.
• Ensure documented processes reflect actual operations and remain current as changes occur.

Process Improvement & Change Management

• Identify process gaps, risks, bottlenecks, and opportunities for improvement. Partner with manufacturing leadership to improve quality, safety, productivity, consistency, training, and scalability.
• Help implement and sustain process improvements through documentation, communication, training, and follow-up.
• Design controls, verification steps, and double-check systems that improve process reliability and reduce errors.

Stakeholder Partnership 

• Build strong working relationships with employees, supervisors, leaders, and technical experts.
• Work independently to gather information, drive projects forward, and determine appropriate solutions.
• Exercise sound judgment regarding when to act independently and when clarification or alignment is needed.

Qualifications

Required

• 5+ years of experience in manufacturing, operations, quality, engineering, or a related environment.
• Demonstrated experience analyzing, documenting, standardizing, and improving operational or manufacturing processes.
• Experience facilitating discussions with subject matter experts and translating operational knowledge into repeatable systems and documentation.
• Experience creating process maps, workflows, SOPs, work instructions, visual controls, or similar operational documentation.

Preferred

• Lean Manufacturing, Six Sigma, Operational Excellence, Kaizen, Continuous Improvement, or equivalent process improvement experience. Lean or Six Sigma certification preferred.
• Experience with manufacturing software, workflow tools, or platforms such as QuickBase.

Key Competencies

• Manufacturing operations and standardization
• Knowledge capture and transfer
• Process analysis and systems thinking
• Continuous improvement
• Documentation and technical writing
• Change management
• Relationship building and influence
• Self-direction and accountability
• Document Control

Success Measures

• Manufacturing processes are documented, understood, and consistently executed.
• Critical operational knowledge is retained and transferable across the organization.
• Employees reach competency faster and cross-training improves.
• Process changes are effectively communicated, adopted, and sustained.
• Quality, safety, productivity, and consistency improve through stronger process discipline.

Benefits

At WPI our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life.

In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer:

• Competitive pay
• Incentive bonus plan
• 401(k) retirement savings plan with match
• Medical, prescription drug, dental and vision insurance plans with flexible spending account option
• Life insurance, accidental death, and disability benefits
• Flexible paid time off policy and paid holidays

WPI provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

WPI is a background screening, drug-free workplace.

This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice.

Revised 10-26-2026