Medical Office Specialist

Administrative Assistant

Provide various administrative duties to assist the physicians and patients within the office.

Primary Responsibilities:

• Answers telephones, screens calls for physicians, relays information and takes messages.
• Prepares appointment schedules and fee slips, and confirms appointments.
• Makes appointments and oversees doctor's computer schedule.
• Prepares charts for next day's appointments.
• Completes pre-authorizations in a timely manner.
• Authorizes prescription refills according to practice guidelines and documents the patient's chart accordingly.
• Retrieves medical records related to correspondence, telephone calls and appointments.
• File correspondence and a variety of related materials.
• Assists in maintenance of supplies, examination rooms, waiting areas and work station.
• Greets, directs and provides information for patients.
• Assists physicians as requested.
• Compliant with HIPAA, NCPA's Compliance Plan and Code of Conduct policies
• Attend required courses as determined by Manager and attend required HIPAA and compliance seminars.

Related Duties:

• Other duties as assigned.

Supervision Received:

Reports to the Office Manager.

Supervision Exercised:

None.

Requirements

Entry-Level Qualification:

• High school diploma
• Two years of experience in a physician's office.
• Light typing experience, excellent spelling and medical terminology
• Excellent computer skills

Skills:

• Skill in using computer programs and applications.
• Skill in customer service by creating a pleasant office atmosphere.
• Skill in using proper telephone etiquette.

Abilities:

• Ability to communicate clearly in person and on the phone and establish/maintain working relationships with patients, physicians, and staff.
• Ability to multi-task.
• Ability to read, understand, follow oral and written instruction.

Environmental/Working Conditions:

Work is performed in an office environment. Work may be repetitious at times.