Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY
I opened my State Farm agency in 2002 after working as a State Farm Claims Manager, which gave me valuable insight into the insurance industry and the importance of taking care of customers. I studied Marketing at St. John’s University, and today, I enjoy leading a smaller team where everyone has the opportunity to make a difference. Outside of work, I stay busy with my three teenagers and enjoy supporting local youth sports.

Our office has a casual, laid-back atmosphere where you can feel comfortable being yourself. We often dress down, keep things relaxed, and value working together as a team. We also offer PTO and holiday pay because we believe in maintaining a healthy work-life balance.

I’m looking for someone who is detail-oriented, thorough, and dependable. Being a team player is important, but I also value someone who can work independently, communicate confidently, and handle objections effectively. If you enjoy helping people, take pride in doing things right, and want to join a smaller team with a relaxed work environment, I’d love to hear from you!

ROLE DESCRIPTION:
Steve Boyle - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.