Housekeeping Supervisor @ Marshall EverSpring

Job Description

Job Description

Job Title: Housekeeping Supervisor

Job Type: Full-time, Hourly

Supervisor: General Manager

Bird Dog Hospitality is a hotel investment and management company that believes in putting people first. Beneath our core business of hospitality lies our purpose of creating lifelong relationships and enriching the lives of all those we provide hospitality to – our team members, guests, and investor partners. Every one of our team members seeks to live and breathe the values that define our culture, the Bird “Dogma”:

1.We Put People First

2.We Dependably Drive Results

3.We Constantly Keep a Positive Attitude

4.We Never Stop Improving, Ever

5.We Relentlessly Solve Problems

The Housekeeping Supervisor role will include training and motivating team members, checking private and public areas for tidiness. To be successful in this role, you should have a good understanding of the hospitality industry.

Ultimately, you will help ensure our daily housekeeping operations run smoothly and that guests are satisfied.

In addition to cleaning rooms, public areas, the ERA will:

• Train housekeepers on cleaning and maintenance tasks
• Oversee daily cleaning responsibilities of housekeeping team
• Check rooms and common areas, including stairways and lounge areas, for cleanliness
• Schedule shifts and arrange for replacements in cases of absence
• Establish and educate staff on cleanliness, tidiness and hygiene standards
• Motivate team members and resolve any issues that occur on the job
• Respond to guest inquiries and special requests
• Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves etc.
• Participate in large cleaning projects as required
• Ensure compliance with safety and sanitation policies in all areas
Experience, Skills, and Education
• Work experience as a Housekeeping Supervisor or similar role
• Handson experience with cleaning and maintenance tasks for large organizations
• Ability to use industrial cleaning equipment and products
• Excellent organizational and team management skills
• Stamina to handle the physical demands of the job to include walking, standing, reaching, bending stooping, and kneeling frequently.
• Flexibility to work various shifts, including evenings and weekends
• High school degree preferred
• Please note that this job description is not an exclusive or exhaustive list of all functions that a Housekeeping Supervisor may be asked to perform.