General Manager

Job Title: General Manager
Job Location: Phoenix-USA-85040
Work Location Type: On-Site
Salary Range: $134,958.17 - 162,020.07

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

The Opportunity

As the General Manager, you’ll take the lead in driving both the strategy and day-to-day success of the operation. You’ll guide business direction, oversee performance, and ensure everything runs smoothly while delivering strong results.
Just as important, you’ll build and inspire a high-performing team coaching, developing, and motivating employees to do their best work every day. Your leadership will help create a positive, accountable, and team-focused environment where people can grow and succeed.
This is an exciting opportunity for a hands-on leader who thrives in a fast-paced setting, enjoys making decisions that impact the business, and wants to make a real difference in a key location.

Why You’ll Love Working Here

• Medical, Dental, Vision – Eligible Day 1
• Employer‑paid life insurance & AD&D benefits
• 401(k) with company match
• Paid vacation, sick time, and holidays
• Tuition reimbursement
• Free meals and parking
• Career growth opportunities within a global organization

How You'll Make a Difference

As General Manager, you will:

• Own the overall operational, financial, and performance results of the CSC
• Develop and execute the annual business plan and budget in alignment with regional strategy
• Lead short‑ and mid‑term production planning to ensure on‑time, high‑quality delivery of food products and services
• Drive continuous improvement using Lean manufacturing principles to improve efficiency, cost, and service
• Ensure optimal deployment of people, equipment, materials, and capital resources
• Maintain full compliance with FDA, USDA, OSHA, EPA, DOT, and HACCP regulations
• Champion a culture of safety, quality, accountability, and engagement
• Lead, develop, and motivate a diverse workforce, including unionized teams where applicable
• Partner closely with Sales, Culinary, Finance, HR, Supply Chain, and external stakeholders
• Initiate and manage capital projects to support growth and operational excellence
• Ensure all customer contracts, company standards, and delivery commitments are consistently met

What We’re Looking For in a Candidate

• Bachelor’s degree or equivalent operational experience
• 10+ years of progressive operations or manufacturing leadership experience
• Proven success leading large, multi‑department operations
• Experience in food manufacturing, processing, or regulated environments strongly preferred
• Working knowledge of Lean manufacturing and continuous improvement
• Strong financial acumen and budget ownership experience
• Ability to lead through complexity, change, and high operational pressure
• Demonstrated success building strong teams, managing labor relations, and engaging union workforces
• Excellent communication, decision‑making, and leadership presence
• Track record of exceeding corporate expectations and driving performance improvement

SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.