Service Technician - Residential Water Filtration

Job Description

Job Description

Overview

Ready for a Career Change? Join Collins Comfort as a Water Treatment Service Technician!

Are you considering a career shift but don’t know where to begin? Do you have a knack for tinkering, taking things apart, and understanding how they work? Really enjoy talking with people? Are you a hands-on problem solver who thrives on helping others? Interested in plumbing but not sure where to start? If you’re looking for a rewarding career with better pay, we have the perfect opportunity for you!

As a Water Treatment Service Technician, you'll receive paid training and exceptional support from our dedicated leadership team to launch your new career. Our Water Techs are responsible for servicing and maintaining residential reverse osmosis (R/O) systems, water softeners, water heaters, and both tank and tankless systems. You'll also have the chance to provide valuable upgrade recommendations while treating our customers with the utmost respect and care.

No experience with R/O systems or water softeners? No worries! We offer comprehensive, paid training to equip you with the knowledge and skills you need before you head out into the field.

In addition to a competitive salary and our extensive benefits package, you’ll enjoy perks such as a company vehicle, a gas card, and uniforms—everything you need to kickstart your new career.

We welcome individuals from diverse backgrounds- some of our strongest techs come from various backgrounds such as ministry, baristas, bartenders, & printer repair- who are eager to make a difference in our customers’ lives.

Don’t miss out on this exciting opportunity to grow and thrive in a fulfilling career. Apply today!

What's In It For Me?

• Competitive Pay ($75,000 - 150,000 Average) Be incontrol of your income with our commission-based compensation plan - earn on average $75k in your first year, with seasoned Techs earning over $150k+!
• NO WORK SHORTAGE! As a $50+ million dollar per year revenue generating company, we don't have work shortages- we're working all year long!
• Company provided vehicle, gas card, tablet, & uniforms  Take that vehicle home each night PLUS we dispatch from home!
• Excellent Schedules! We pride ourselves in not over-working the team- we offer Monday-Friday and Tuesday-Saturday schedules with a flexible on-call rotation
• Dedicated on-going training, support, and career growth! We focus on continued education through hands-on classroom & on-the-job trainings, one on one's, and small group trainings
• Paid Time Off, 6 Paid Holidays per year, PLUS get paid to take your birthday off!  That's right! Take some time off with your family throughout the year, our teams deserve it!
• Generous benefits package including mutiple options for Health, Vision, and Dental plans for you and your family to choose from, plus Short-Term and Long-Term Disability options & Company Paid Life Insurance
• 401K Retirement Plan with company match! Start contributing and earning that company match right away!
• Special Program Options: HSA, FSA, Free Employee Assistance Program, Legal Services, Identity Theft Protection, and more

We strive to keep our employees happy and working consistently, built from providing 40+ years of superior service and strong leadership! And we like to have fun! We throw employee appreciation events throughout the year like parking lot BBQ's, catering/food trucks, snow cone days, big prize giveaways, employee recognition awards, and more!  

Responsibilities

What Will I Do?

• Install and service water heaters and tankless water heaters (residential)
• Maintain, diagnose, and repair of residential and water treatment equipment
• Prepare written recommendations and options for clients using our software (Service Titan)
• Adhere to safety policies and procedures
• Generate appropriate customer invoices and other paperwork at the job site and electronically process credit card transactions

Qualifications

Do I Have What it Takes?

• 2+ years of plumbing experience servicing and installing water treatment equipment is preferred & helpful, but not required
• 1-2+ years of residential service and/or install experience is preferred
• Good analytical skills and attention to detail
• Excellent interpersonal and customer service skills
• Ability to work independently in a timely manner, ensuring the job is done correctly the first time
• Ability to lift, carry and maneuver a minimum of 100 pounds without additional manpower or appropriate device
• Work in the outside elements of heat and cold safely
• Must be able to work on ladders, roofs and medium to high heights
• Service Titan software experience preferred
• Upon job offer extension, must be able to pass a pre-employment background check, drug screen, and MVR

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

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