Senior QA Manager

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Role Overview

The Senior QA Manager will lead the Quality Assurance function across multiple technology and business initiatives. This role is responsible for establishing QA strategies, driving test automation, ensuring regulatory compliance, and managing high-performing QA teams to deliver quality at scale across digital, data, cloud, and core banking platforms.

The successful candidate will work closely with Engineering, Product, Architecture, Risk, Security, and Business stakeholders to embed quality throughout the software development lifecycle and support the digital transformation objectives.

Key Responsibilities

QA Leadership & Strategy

• Develop and execute enterprise-wide QA and testing strategies aligned with business and technology objectives.
• Establish quality metrics, standards, governance frameworks, and best practices.
• Drive continuous improvement initiatives across testing processes, tools, and methodologies.
• Champion a quality-first culture across Agile and DevOps teams.

Team Leadership & People Management

• Lead, mentor, and develop QA Managers, Test Leads, and QA Engineers.
• Define resource planning, capability development, and talent management strategies.
• Foster a culture of collaboration, accountability, innovation, and continuous learning.
• Support performance management and career progression initiatives.

Test Management & Delivery

• Oversee test planning, execution, defect management, and release readiness activities.
• Ensure effective coverage across:
• Functional Testing
• Integration Testing
• System Testing
• User Acceptance Testing (UAT)
• Regression Testing
• Performance Testing
• Security Testing
• Accessibility Testing
• Manage quality assurance activities across multiple concurrent programmes and projects.

Automation & DevOps

• Drive automation-first testing approaches and increase test automation coverage.
• Integrate automated testing into CI/CD pipelines.
• Partner with engineering teams to implement shift-left testing practices.
• Evaluate and implement modern QA tools and frameworks.

Risk, Security & Compliance

• Ensure testing practices meet banking regulatory and compliance requirements.
• Collaborate with Risk, Compliance, and Information Security teams.
• Support audit requirements and maintain testing governance documentation.
• Ensure robust controls around quality, data integrity, and security.

Stakeholder Management

• Build strong relationships with senior business and technology stakeholders.
• Provide regular reporting on quality metrics, risks, test progress, and release readiness.
• Drive decision-making through data-driven insights and quality dashboards.
• Present testing strategies and outcomes to executive leadership.

Key Competencies

• Strategic Leadership
• Stakeholder Management
• Decision Making
• Team Development & Coaching
• Risk Management
• Quality Engineering Mindset
• Communication & Influencing Skills
• Continuous Improvement Focus
• Customer-Centric Approach

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at  us.nttdata.com

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