Senior Business Analyst

Senior Business Analyst (Sr. BA)

Moser Consulting, Inc. is seeking an experienced Senior Business Analyst (Sr. BA) to support the Indiana Department of Family Resources (DFR). The Sr. BA serves as the primary liaison between state agency stakeholders and the Moser technical delivery team, translating complex business needs into clear, actionable requirements that drive high-quality IT solutions aligned with DFR's mission to deliver human services to Hoosier families. This role demands deep familiarity with eligibility systems, benefits administration, and Indiana state government IT processes. The ideal candidate brings a blend of analytical rigor, stakeholder facilitation expertise, and strong documentation skills within an Agile or hybrid delivery environment.

Responsibilities include:

• Requirements Elicitation & Documentation
• Process Analysis & Improvement
• Stakeholder Collaboration & Communication
• Agile / Project Delivery Support
• Quality & Compliance

Requirements include:

• Bachelor's degree in Business Administration, Information Systems, Public Administration, Computer Science, or a related field required.
• Minimum 5 years of business analysis experience on large-scale IT projects, with at least 2 years supporting state or federal government health and human services (HHS) programs.
• Demonstrated experience with eligibility determination systems, benefits management platforms, or integrated eligibility and enrollment (IEE) environments.
• Proven ability to elicit, document, and manage requirements in compliance with government contract deliverable standards.
• Experience conducting UAT coordination and facilitating stakeholder sign-off in government IT environments.

Preferred Skills/Experience include:

• Prior experience on Indiana DFR, FSSA, or similar state human services agency contracts.
• Experience with Indiana's ARIES, IME, or ACCESS systems, or comparable eligibility platforms (e.g., Cúram, MAGI-in-the-Cloud, Salesforce Health Cloud).
• Exposure to CMMI for Development or Services process improvement frameworks.
• Background in health insurance marketplace, Medicaid expansion, or federal ACA compliance requirements.
• Proficient in Microsoft Office 365 suite (Word, Excel, Visio, PowerPoint, Teams, SharePoint).
• Experience with Agile project management tools such as Azure DevOps, Jira, or similar platforms.
• Ability to author professional-quality documents including BRDs, use cases, data flow diagrams, wireframes/mockups, and process maps.
• Familiarity with SQL or data query tools for data validation and analysis preferred.
• Certified Business Analysis Professional (CBAP) — IIBA
• PMI Professional in Business Analysis (PMI-PBA)
• SAFe Product Owner/Product Manager or equivalent Agile certification
• ITIL Foundation or higher

Where You'll Work

Moser Consulting has two offices in Indianapolis. You will be working a hybrid/onsite schedule out of our downtown Indianapolis office.

Salary

At Moser Consulting, we believe in pay transparency and fairness. The $80k-$129k salary range for this role is not just a number—it's a reflection of the value we place on the skills and experience our employees bring to our team. We are committed to offering a competitive salary that aligns with the industry standards and the unique competencies you bring to our community.

Benefits

We also offer a suite of benefits designed to support and enrich our employees' lives. These include:

• Training Opportunities
• Fully Invested 401K Plan
• PPO and HDHP Medical Plans
• Employer-Paid Dental and Vision Plans
• Onsite Fitness Center
• Wellness Program
• Catered Lunches

At Moser Consulting, we don't just offer jobs—we offer careers, growth, and a chance to join a thriving community. Come, be a part of our family.

Moser Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a professional.