Client Relationship Manager

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive.

With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities.

Together, there’s no stopping you!

Job Title:

Job Description:

Essential Duties and Responsibilities:

• Develop and execute financial strategies for acquiring new Private Banking Clients through internal and external sources, organization/community involvement and market research.

• Consult with clients and prospects and utilize internal strategic partners to provide customized solutions and an exceptional level of proactive client service and responsiveness based on the unique needs and expectations of the Private Banking client.

• Act as “Quarterback” for Private Banking clients as appropriate within the bank to bring together key strategic partners with specialties in a manner that is best coordinated for the Private Banking client.

• Sell bank deposit products

• Provide mortgage and consumer credit solutions

• Cross-sell other bank products where appropriate

• Monitor the credit quality of existing clients and be proactive in the management of credit quality issues.

• Take ownership as needed of the Private Banking client’s personal relationship – and coordinate as needed with the manager(s) of any ancillary relationships they have with the bank to maximize service efficiency.

• Generate loan and deposit growth in accordance with bank policy and procedure.

• Ability to understand and interpret various legal documents, such as, court orders, letters of testamentary, trust documents, durable power of attorney, bank disclosures, new accounts agreements, etc.

• Perform other miscellaneous duties as assigned.

Qualifications : 

• Understands the bank’s business lines and internal product partners to provide a high touch level of client services

• Team-oriented, possess a positive attitude and work well with others

• Ability to establish rapport and build trust with potential and existing clients

• Ability to analyze financial information and make recommendations, provide introduction to key financial partners

• Excellent interpersonal and customer service skills

• Ability to interview customers and understand requests

• Ability to prioritize; handle multiple tasks; and work independently

• Strong organizational skills and detail-oriented with high degree of accuracy

• Strong written and oral communication skills

• Strong math and problem solving skills

• Must maintain confidentiality of client transactions and financial records

• Good phone voice with professional and well-groomed appearance

• Ability to operate standard office equipment, such as, computer work stations, typewriters, calculators, and copier

• Thorough knowledge of Wealth Management procedures, bank operations, products and services offered at the bank

Supervisory Responsibilities:

• None

Education and/or Experience:

• Bachelor’s degree from a four year college or university; or five years related experience and/or training.

Computer and Software Skills:

• MS Word, Excel and PowerPoint

• IBS

• Salesforce

• LinkedIn

• Image Centre

• Certificates, Licenses and Registrations:

• National Mortgage Licensing System (NMLS) registration under the terms of all appropriate regulations.

• May serve on Boards or committees.

• Notary

Equal Opportunity Statement:

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at .

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live.We are proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.All employment offers are contingent upon the applicant successfully completing both drug and background check screenings.If you would like more information about your EEO rights as an applicant under the law, please click.