Part time Head Cashier (Store 147, Mountain View, CA)
$19.2 per hourAce Hardware
Part Time Head Cashier (Store 147, Mountain View, CA)
The Head Cashier is responsible for register transactions involving the sale and/or return of merchandise. The Head Cashier is also responsible for assisting the Assistant Manager, Operations in the completion of office duties.
Customer Service
- Project a positive representation of Ace Retail Group.
- Greet customers entering and throughout the store. Thank customers by name, when possible when they are leaving the store.
- Project a friendly, outgoing demeanor; work well with customers as well as those supervised.
- Ensure excellent customer service from those supervised.
- Ensure all calls and pages are answered promptly, courteously and effectively.
- Communicate any problem or issue that requires management assistance.
- Ensure fast, accurate, professional checkouts.
- Perform Cashier duties as needed to eliminate delays.
- Possess strong product knowledge and knowledge of store layout and location of products.
- Ensure customers are being greeted and thanked by name whenever possible.
Register Operations
- Follow all cash register transaction procedures.
- Responsible for balancing of register drawer.
- Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
- Assist with register and computer problems, downloads, upgrades, and fixes as needed.
Cash Room Operations
- In the absence of the Assistant Manager-Operations, verify Cashier-balancing procedures are followed.
- In the absence of the Assistant Manager-Operations, verify deposit procedures and policies are followed on a daily basis.
- Help prepare deposit, long/short recap, cashier over-short acknowledgements, and sales audits.
- Verify weekend vault counts and randomly verify vault.
Office Operations
- Provide assistance to the Assistant Manager-Operations in the completion of multiple office duties, including receiving, invoices, purchase orders, inventory adjustments, etc.
Audit
- On an as needed basis, provide assistance to the Assistant Manager-Operations in the completion of the quarterly audit checklist.
- On as needed basis, observe Cashiers for proper phone etiquette, greeting customers, handling returns correctly and that the customers are being treated attentively.
Front End Appearance and Upkeep
- Keep the front end neat and clean at all times. Face and dust front end.
- Keep impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
- Ensure fresh ads are stocked in shopping carts at all times.
- Ensure forms and supplies are stocked at all times.
- Assist with decorating the front end according to the Store Support Center program.
- Call for cart pickups when necessary.
- Perform all other duties as assigned.
Leadership
- Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
- Participate in store and Cashier meetings.
- Assist with training and development of new cashiers.
- Work with Assistant Manager-Operations to prepare for advancement
Other Essential Requirements
- Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
- WINNING In business, money is the score. To win, we must perform, compete, and have fun.
- EXCELLENCE Striving to be our best through continuous improvement and inspiration.
- LOVE Love the people, love the work and love the results.
- INTEGRITY Honesty, reliability, high character and ethical behavior.
- GRATITUDE Appreciating being in the business of serving others.
- HUMILITY A modest and respectful approach to leadership and work.
- TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
- High School or GED equivalent.
- Experience in retail and/or office management preferred. Cashier experience preferred. Customer service experience preferred.
- Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$19.20
Life at Ace
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Ace Hardware$19.2 per hour
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