Human Resources Specialist for Employee Experience & Operations

Human Resources Specialist For Employee Experience And Operations The Human Resources Specialist for Employee Experience and Operations supports Ross-Simons by delivering operational excellence across core HR functions including employee records management, benefits administration, recruitment coordination, onboarding, and employee engagement initiatives. This role manages assigned HR processes with a high level of ownership, attention to detail, and accountability while partnering with HR leadership on complex matters, ensures data integrity and process consistency, and serves as a trusted, reliable, and credible resource for employees, managers, and HR leadership. The ideal candidate is detail-oriented, proactive, and capable of managing multiple priorities in a fast-paced environment. This position supports the human resources function of Ross-Simons on-site at our Cranston-based headquarters, with occasional flexibility to work from home. Key Responsibilities Maintain ownership of employee records within HRIS (ADP) and personnel files, ensuring accuracy, completeness, and compliance Process complex employee lifecycle changes (e.g., promotions, transfers, leaves of absence) with minimal supervision Conduct regular audits of HR data and documentation; identify and resolve discrepancies proactively Recommend and implement process improvements to enhance efficiency and data integrity Benefits Administration & Reconciliation Lead benefits reporting and reconciliation processes, including monthly invoice audits and discrepancy resolution Partner with benefits vendors and internal stakeholders to address escalations and ensure timely issue resolution Support open enrollment planning and execution, including employee communications and data validation Analyze benefits data and provide insights or recommendations to HR leadership Recruitment Coordination & Support Own end-to-end interview scheduling, coordinating across candidates, hiring managers, and interview teams Ensure a high-quality candidate experience through timely communication and execution of seamless logistics Support job postings, candidate tracking, and pre-employment processes (background checks, references, etc.) Identify opportunities to improve recruitment coordination processes and efficiency New Hire Onboarding Lead onboarding coordination, ensuring a smooth and welcoming experience for new hires Oversee completion and accuracy of onboarding documentation and compliance requirements Partner with hiring managers to ensure readiness (equipment, access, schedules) Continuously improve onboarding processes and materials based on feedback and best practices Event Planning & Employee Engagement Plan and execute employee events, recognition programs, and engagement initiatives Manage logistics, vendor coordination, and communications Contribute ideas to enhance employee experience and organizational culture General HR Support & Projects Serve as a resource for employee inquiries, resolving issues independently and escalating as appropriate Support HR leadership with reporting, analytics, and special projects Assist in developing and documenting HR processes and standard operating procedures (SOPs) Maintain strict confidentiality of sensitive employee and organizational information Qualifications Minimum of 35 years of relevant HR, administrative, or related experience Associate's or bachelor's degree in human resources, Business Administration, or related field preferred Bilingual proficiency in Spanish and English strongly preferred Demonstrated experience supporting benefits administration, recruiting coordination, and onboarding Strong proficiency with HRIS systems and Microsoft Office Suite (especially Excel) Experience with ATS platforms and HR reporting tools preferred Key Competencies Strong attention to detail and commitment to data accuracy Excellent organizational and time management skills; ability to prioritize independently Sound judgment and problem-solving ability High level of discretion and professionalism in handling confidential information Strong interpersonal and communication skills; ability to interact effectively at all levels Continuous improvement mindset with the ability to identify and implement process enhancements Why Join Ross-Simons? Engaged, Supportive Culture: Inclusive workplace with employee-led events, wellness initiatives, and a strong focus on community involvement. Career Growth: Clear advancement opportunities with a proven track record of internal promotions. Competitive Pay & Perks: Strong compensation packages, employee discounts, and summer hours flexibility. Comprehensive Benefits: Medical, dental, vision, 401(k) with match, life insurance, and optional perks like pet and auto insurance. Candidates must be authorized to work in the United States on a full-time basis for any employer without restriction. Luxury Brand Holdings is an Equal Opportunity Employer M/F/V/D. #J-18808-Ljbffr