Sales Support Engineer

Job Description

Job Description

Description:

Monsen Engineering is a 52-year-old supplier to the Architecture, Engineering, and Construction industries. We are looking for a safe, self-motivated, and professional multitasker who loves to work with people. Our atmosphere is team-oriented and friendly. We have an attractive benefits package including health and dental insurance, 401k retirement package, and generous PTO.

About Monsen Engineering

Monsen Engineering, BuildingPoint Intermountain, SITECH Intermountain, and Intermountain Technologies are part of the broader Technology Group delivering construction technology, geospatial, and productivity solutions across the region. Together, these organizations provide customers with integrated hardware, software, and services across the full project lifecycle.

Job Summary

Searching for a dynamic individual to join Monsen Engineering as a Sales Support Engineer. Position will promote Trimble Geospatial with an emphasis on customer satisfaction. This role combines knowledge of surveying technology applications and develop sales skills. The products to be supported include field solutions using robotic total stations, 3D laser scanning solutions, GPS and related applications.

Duties and Responsibilities

• Support of outside sales team
• Prepare new product for delivery including software application
• Maintain and prepare rental equipment for Geospatial and Building Point
• This team member has a positive attitude and will train and perform high quality support for clients
• Conduct product training and product demonstrations including Trimble Business Center, Trimble Access, etc.
• Provide technical and customer support
• Additional Focus post sales activity to ensure the customer is successful.
• Direct sales duties include phone in and walk in customers. Working with the sales team to develop leads; attending industry trade shows; calling and visiting customers within the territory as needed and providing high levels of customer service.

Qualifications

• Knowledge of surveying and geospatial processes, procedures, and workflows is highly preferred.
• Construction experience
• Ability to travel up to 10%.
• Strategic consultative troubleshooting skills.
• Product use experience.
• Customer service
• Problem Solving
• Public Speaking
• CRM experience
• Office 360 a plus
• Strong communication skills
• Organizational Skills
• Time Management

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).