Terminal Manager

Terminal Manager

Dunavant Sea Lane Express (DSLX) is seeking an experienced and results-driven Terminal Manager to oversee our Norfolk, Virginia terminal operations. This leadership position is responsible for the overall operational performance, profitability, customer service, sales support, and team leadership of the terminal. The ideal candidate will have a strong background in drayage and intermodal transportation and a proven ability to manage people, processes, and financial results.

The Terminal Manager is responsible for the direct operating health, sales performance, and profit and loss (P&L) results of the Norfolk terminal. This role provides leadership for daily operations while ensuring safety, service excellence, compliance, and business growth objectives are achieved.

Portsmouth, VA (Norfolk Terminal) 2011 Ponderosa Street, Portsmouth, VA 23701

Reports to the Regional Manager, Norfolk & Mid-Atlantic Region and/or Vice President of Operations. This is an exempt salary position with typical office hours of 8:00 AM to 5:00 PM, with after-hours availability as business needs require.

Key Responsibilities

• Lead all day-to-day terminal operations to ensure efficiency, productivity, and profitability.
• Manage terminal staffing levels, employee development, training, and performance.
• Oversee terminal safety, security, facility maintenance, and property-related matters.
• Develop and execute operational strategies that support company objectives.
• Partner with the sales team to grow revenue and maintain strong customer relationships.
• Conduct business development and sales calls as needed.
• Manage terminal budgets and ensure financial targets are met.
• Maintain full responsibility for terminal P&L performance.
• Ensure compliance with Hours of Service (HOS) requirements and related driver management processes.
• Oversee training and utilization of transportation management and operating systems.
• Ensure adherence to company operational, billing, customer service, and administrative procedures.
• Travel as needed to company terminals, meetings, and industry events.
• Perform additional duties and special projects as assigned.

Qualifications

Required Experience

• Bachelor's degree preferred, or an equivalent combination of education and relevant experience.
• Minimum of 2-5 years of transportation, logistics, terminal management, or related leadership experience.
• Direct drayage and intermodal transportation experience required.

Knowledge, Skills & Abilities

• Strong leadership and people management skills.
• Working knowledge of transportation operations, dispatch, and logistics processes.
• Ability to analyze operational and financial performance metrics.
• Experience managing budgets and P&L responsibility.
• Strong customer service and business development skills.
• Proficiency with Microsoft Office applications, including Excel and Word.
• Excellent written and verbal communication skills.
• Strong problem-solving, organizational, and decision-making abilities.
• Ability to operate effectively in a fast-paced, 24/7 transportation environment.

Physical Requirements

• Primarily office-based environment.
• Frequent standing, walking, and mobility throughout the terminal.
• Ability to lift and carry up to 15 pounds as needed.
• Extended computer use throughout the workday.
• Ability to manage multiple priorities and perform effectively under pressure.

Why Join DSLX?

At DSLX, you'll have the opportunity to lead a critical operation within a growing transportation organization. We offer a collaborative environment, competitive compensation, and the ability to directly impact operational success, customer satisfaction, and business growth.

Apply today and help drive the future of intermodal transportation in the Norfolk market.