Lead Utilization Review Coordinator

Utilization Review Coordinator

Proactively monitor utilization of services for patients to optimize reimbursement for the facility. Provides back up coverage to UR Director.

Essential Functions:

• Act as liaison between managed care organizations and the facility professional clinical staff.
• Conduct reviews in accordance with certification requirements of insurance plans or other managed care organizations (MCOs) and coordinate the flow of communication concerning reimbursement requirements.
• Monitor patient length of stay and extensions and inform clinical and medical staff on issues that may impact length of stay.
• Gather and develop statistical and narrative information to report on utilization, non-certified days (including identified causes and appeal information), discharges and quality of services, as required by the facility leadership or corporate office.
• Conduct quality reviews for medical necessity and services provided.
• Facilitate peer review calls between facility and external organizations.
• Initiate and complete the formal appeal process for denied admissions or continued stay.
• Assist the admissions department with pre-certifications of care.
• Provide ongoing support and training for staff on documentation or charting requirements, continued stay criteria and medical necessity updates.

Other Functions:

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements:

• Required Education: Masters degree in Social Work, Behavioral or Mental Health, or a related health field.
• Experience: Clinical experience is required, or two or more years experience working with the facilitys population. Previous experience in utilization management is preferred.

Licenses/Designations/Certifications:

• Preferred Licensure: LMSW, LCSW, LPC, LAC within the state where the facility provides services; or current clinical professional license or certification, as required, within the state where the facility provides services.
• CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility requirements.

Additional Regulatory Requirements:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances particular jobs when circumstances particular jobs when circumstances particular jobs when circumstances change.