Retail Supervisor - Cedarbrae Inc.

Job Description

Job Description

Join our team in the heart of Leavenworth!
Cedarbrae Inc. is seeking an experienced and motivated Retail Supervisor to help lead day-to-day store operations across our unique retail spaces along Front Street. This role is ideal for someone who thrives in a leadership position, enjoys supporting a team, and is passionate about creating a top-tier customer experience.

As a Retail Supervisor, you’ll work closely with store management to oversee floor operations, mentor staff, manage shop organization, and contribute to an engaging, customer-first environment. You’ll also play an active role in associate development, scheduling coordination, and inventory support.

Key Responsibilities:

• Supervise, support, and motivate sales associates to meet daily goals
• Delegate tasks and follow up to ensure completion
• Lead by example to uphold customer service standards and encourage team success
• Train and onboard new staff; provide ongoing development and feedback
• Support store hiring, scheduling, and daily coverage planning
• Maintain visual and operational standards in all retail spaces
• Assist with merchandise handling, including damaged goods and restocking
• Oversee opening/closing procedures and cash handling
• Ensure adherence to all Cedarbrae policies and procedures
• Provide regular feedback to the General Manager on employee performance
• Support special projects and perform additional duties as assigned

Qualifications & Skills:

• Strong leadership and communication skills
• Experience in a supervisory or team lead role (1–3 years preferred)
• Thorough understanding of retail operations and customer service principles
• Well-organized with attention to detail
• Confident in resolving customer or staff issues calmly and effectively
• Proficiency with Microsoft Office and inventory or POS software systems

Work Environment & Physical Demands:

• Must be able to lift up to 30 pounds
• Frequent walking and movement between store locations
• May require occasional use of ladders or step stools for merchandising
• Must be able to work a flexible schedule including nights, weekends and holidays
• Full-time availability required (32+ hours per week)

Cedarbrae Inc. is a locally owned retail company with multiple storefronts in downtown Leavenworth. We are proud to offer a supportive, team-oriented work culture that values both guest satisfaction and employee development. If you’re ready to step into a leadership role in a dynamic retail environment, we’d love to hear from you!