Compliance and Student Services Coordinator

Compliance And Student Services Coordinator

The Compliance And Student Services Coordinator supports athletic compliance by ensuring NCAA and Ivy League regulations are followed across Cornell's 37 varsity athletic programs. The role supports recruiting, eligibility, reporting, and compliance processes while collaborating with coaches and staff to maintain institutional compliance. It also provides administrative and logistical support for student-athlete support services, including facilitation of financial assistance, academic resources, and event coordination, helping foster a positive student-athlete experience.

Key Responsibilities

• Coordinate athletic compliance processes to ensure adherence to NCAA and Ivy League regulations across 37 varsity athletic programs.
• Manage official recruiting visit procedures, including eligibility verification, compliance review, documentation, and expense reconciliation for approximately 400 official visits annually.
• Review and approve recruiting and travel expense reports to ensure compliance with NCAA, Ivy League, and university policies.
• Monitor recruiting activities, student-athlete eligibility, NCAA Eligibility Center records, and Countable Athletically Related Activities (CARA), providing guidance and follow-up with coaching staff.
• Assist with medical hardship waivers, Ivy League non-participation waivers, fifth-year eligibility requests, transfer documentation, and required NCAA/Ivy League reporting.
• Support rules education initiatives by assisting with compliance training and communication for coaches, student-athletes, staff, and alumni.
• Process student-athlete financial assistance and reimbursement requests through the Student-Athlete Assistance Fund (SAAF) and Student-Athlete Opportunity Fund (SAOF).
• Coordinate student-athlete support services, including tutor hiring and assignments, loaner laptop management, and academic resource administration.
• Plan and support student-athlete programs, events, and meetings by coordinating logistics, scheduling facilities, ordering supplies, and arranging audiovisual needs.
• Provide administrative support to senior athletics leadership across compliance, student services, athletic training, strength and conditioning, and student-athlete wellbeing initiatives.
• Serve as the primary administrative contact for facility operations, managing front-office functions, visitor assistance, and day-to-day building operations.

What We Need

• Associate's degree with at least two years of relevant administrative or related experience, or an equivalent combination of education and experience.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Zoom, database management systems, and other web-based technologies.
• Demonstrated ability to exercise sound judgment, maintain confidentiality, and resolve issues with discretion and professionalism.
• Strong organizational, interpersonal, and written and verbal communication skills, with the ability to prioritize and manage multiple responsibilities.
• Proven ability to work effectively both independently and collaboratively in a fast-paced, team-oriented environment.
• Experience modeling values that support inclusion, belonging, and wellbeing.
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

Success in this role includes:

• Regularly utilize strong organizational skills, demonstrating attention to detail to ensure efficiency, and prioritize appropriately, in an ever-changing environment that requires constant learning
• Ability to depict a friendly, collaborative and positive attitude which allows for a strong service-oriented approach and the ability to cultivate effective working relationships.
• Being comfortable problem solving and making decisions independently while maintaining professional discretion when handling confidential and sensitive information
• Deliver well-developed written and verbal communications to all levels of staff, partners and customers.

This is a full-time (39 hours/week) endowed position that is based in Ithaca, NY and fully on-site. Core hours are Monday to Friday, 8am to 4:30pm. The final schedule will be established in collaboration with the supervisor.

Rewards and Benefits

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays.
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

Visa sponsorship is not available for this position.

University Job Title:

Administrative Asst IV

Job Family:

Administration

Level:

D

Pay Rate Type:

Hourly

Pay Range:

$26.41 - $30.69

Remote Option Availability:

Onsite

Company:

Endowed

Contact Name:

Keionda Lewis

Contact Email:

View email address on click.appcast.io

Cornell University