Hotel Housekeeping Manager

Job Description

Job Description

Are you a passionate leader who takes pride in creating exceptional guest experiences? At Holiday Inn Boston Cambridge Area, we’re looking for a dynamic and detail-driven Housekeeping Manager to lead our housekeeping operations and elevate the standard of cleanliness and hospitality our guests expect.

In this vital leadership role, you’ll inspire and guide a dedicated team, ensure every space shines, and play a key part in delivering memorable stays—every single day.

• Lead and support a high-performing housekeeping team to consistently exceed cleanliness and service standards
• Train, coach, and motivate team members to deliver outstanding guest experiences
• Oversee daily operations, including scheduling, staffing, and payroll
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure quality, safety, and attention to detail
• Collaborate with other departments to promptly address guest needs and enhance their stay
• Manage inventory and ensure adequate supplies, linens, and equipment are always on hand
• Champion health, safety, and sanitation protocols to maintain a safe and welcoming environment

• 2+ years of housekeeping management (or similar leadership experience) in hospitality
• Strong leadership presence with excellent communication and interpersonal skills
• Exceptional organization, time management, and problem-solving abilities
• Knowledge of cleaning processes, chemicals, and safety procedures
• Flexibility to work weekends, holidays, and varying shifts as needed
• High school diploma or equivalent (hospitality-related education a plus)
• Experience with budgeting and payroll is preferred

• Salary: $50,000 – $55,000 annually (paid bi-weekly)
• Comprehensive health, dental, and vision insurance
• 401(k) retirement plan
• Optional supplemental insurance plans
• Paid personal and vacation
• Professional development and career growth opportunities
• Employee hotel discounts
• Free parking

As part of a globally recognized hospitality brand, Holiday Inn Boston Cambridge Area offers more than just a job—we offer a place to grow. Located in vibrant Somerville, MA, our hotel is built on a culture of teamwork, respect, and excellence. Here, your leadership will make a real impact, your ideas will be valued, and your career can thrive.

We are an Equal Opportunity Employer.