Application Support Engineer

Temporary

Westerville, OH

Kforce has a client that is seeking an Application Support Engineer in Westerville, OH. Responsibilities:

Implementation of software applications and the support, administration, and maintenance of existing software applications
Provides documentation and training for existing applications when required
Participates and has the ability to provide leadership for disaster recovery exercises
Performs application development tasks when needed for root cause resolution while keeping within established development standards
Collaborates with principal support roles team leads, and mentors junior staff as needed
Attends status meetings and/or regularly communicates progress against support activities
Install of software for primary WMS or related solutions and holding CAB meetings with multiple departments for release management
Develops new solutions to improve performance needs for the team and customers
Provide Tier 2 support for Manhattan Active Warehouse Management (MAWM)
Coordinate with Tier 1 and Tier 3 teams for incident resolution and escalation
Support MAWM modules including Receiving, Picking, Packing, Shipping, and Labor Management

Primary Duties:

Support of Centiro SaaS-based transportation and carrier management system, including configuration, integration, and troubleshooting of outbound shipping workflows
Support of multiple Windows/Linux Server-based peripheral systems
Support management of multiple SaaS peripheral solutions
2+ years of Blue Yonder WMS experience
Experience with incident management platforms like ServiceNow
Familiarity with cloud-native architecture and deployment models
Proficiency in SQL for data analysis and diagnostics
Ability to interpret logs and perform root cause analysis

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Vacancy posted 1 day ago

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