Front Desk Coordinator

Front Desk Coordinator – Pediatric Front Desk Overview Imagine working in a place that delivers best‑in‑class patient care and focuses on putting every patient first. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Responsibilities Dependable and skilled in quality control for financial information, insurance verification, and closing daily reports, ensuring patients remain worry‑free. Perform clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedule, verify, and confirm patient appointments. Explain procedures and/or services to patients using dental knowledge. Present financial policies and arrangements to patients, collect co‑payments, and verify insurance coverage as appropriate. Track appointments for no‑shows, cancellations, and late arrivals. Qualifications High School Diploma or equivalent (Associate’s degree preferred). 1‑5 years of customer service, insurance, or dental experience preferred. Knowledge of dental software, Microsoft Office programs, and ability to learn new programs as needed. Benefits Competitive paid time off for full‑time and part‑time team members, which increases as you grow in your career. Comprehensive benefits package, including 401(k). Constant opportunities for career growth and continuing education. An exciting atmosphere that allows for freedom and individuality, enabling our team to always strive to do the best for patients. Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr North American Dental Group (NADG)