Parts Counterperson

Description Fox Acura of El Paso is looking for an experienced Parts Counterperson to join our Parts Department. This role is ideal for someone with prior dealership parts experience who understands how a service-driven parts department operates and wants to be part of a team-based, performance-driven environment. What You’ll Do Assist service technicians and retail customers with accurate parts selection Provide pricing, availability, and product information over the counter and by phone Pull and fill parts orders efficiently and accurately Communicate with Service Advisors regarding parts status and special orders Track and follow up on backorders and customer requests Source unavailable parts from vendors when necessary Process payments, invoices, and parts transactions Ensure all parts are billed correctly to repair orders Maintain organized inventory and parts records Keep the parts counter clean, professional, and customer-ready Benefits In addition to career-long personal development, our associates enjoy several benefits, including: Health, Dental & Vision Insurance PTO EAP Paid Holidays 401(k) 401(k) match About Fox Auto Team Fox Auto Team is a family-owned and operated business built on strong values, where we prioritize both our customers and our team. We focus on building long-term relationships by delivering great service and supporting our local community. We are committed to providing a respectful, inclusive workplace and are proud to be an equal opportunity employer. Requirements What We’re Looking For Previous automotive dealership parts experience REQUIRED Strong understanding of parts inventory and service operations Ability to work in a fast-paced, high-volume environment Strong attention to detail and accuracy Customer service mindset Reliable attendance and strong work ethic Physical Requirements Ability to stand, walk, and move throughout the day Ability to lift and carry parts up to 50 lbs Combination of counter and light warehouse activity Schedule Full-time position 5-day workweek Saturday availability required #J-18808-Ljbffr