Community Engagement Liaison

Bloodworks Northwest is backed by more than 70 years of Northwest history and 250,000 donors. A national leader in transfusion medicine, Bloodworks has been chosen to serve more than 90 hospitals in Washington, Oregon and Alaska – partnering closely with local hospitals to deliver the highest level of patient care. Patients with traumatic injuries, undergoing surgeries or organ transplantation, or receiving treatment for cancer and blood disorders all depend on our services, expertise, laboratories and research. We are local, nonprofit, independent, volunteer-supported and community-based.

We have an excellent opportunity for a Community Engagement Liaison to join our Marketing and Communications Department at Bloodworks Northwest. The incumbent will collaborate with various departments to meet collection goals and consistently and appropriately leverage external relationships to support Bloodworks' goals and objectives.

Principal responsibilities include, but are not limited to:

• Grow Bloodworks’ brand recognition and donor base within the Pacific Northwest.
• Coordinate with Business Intelligence, Marketing, Donor Engagement, and Community Engagement colleagues on donor recruitment, special projects, and strategize outreach to the community.
• Collaborate with community partners to recruit blood donors by leveraging their internal and external audiences and marketing channels to encourage blood donation, recruit donors, and support the community blood supply.
• Collaborate with Donor Services when needed to set up blood donation sites, special projects, and process refinement/development.
• Leverage organization-wide promotions, campaigns, and messaging through systematic and regular outreach to community partners.
• Develop, build, and maintain a network of community relationships with organizations such as businesses, community groups, educational organizations, and faith-based organizations with influence.
• Serve as primary liaison with donor groups/community partners for special projects and blood drives.
• Support donor center participation through community engagement outreach.
• Develop action plans for corrective actions when goals are not being met.
• Respond to community, sponsor, and donor concerns or complaints.
• Proactively gather competitive/market intelligence and report key findings.

REQUIREMENTS :

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in marketing, Business Administration, or related field, or equivalent combination of education and related work experience.
• Medical Technology or health care background preferred.
• A minimum of 3 years of Account and Customer Relationship Management experience is required, preferably in a healthcare environment.

Specific job skills include, but are not limited to:

• Ability to thoroughly understand the market, solutions/services Bloodworks NW can provide, and market competitors.
• Ability to both establish and manage external partner relationships and understand and coordinate internal processes.
• Solid overall business/financial acumen.
• Solid computer skills, including the use of standard business software (Word/Excel/Smartsheet/etc.)

WORKING CONDITIONS:

• Frequent local travel with potential to include travel within the greater Pacific Northwest.
• Ability to work scheduled evening meetings, holidays, and weekends.
• As this is an essential position with direct responsibility to donors and/or patients, the incumbent should be prepared to work extended and/or consecutive shifts and/or possibly at a different location during periods of inclement weather or other emergencies.
• Telecommuting is a frequent and expected condition of this position.
• Bloodworks is a community-supported non-profit organization. As such, incumbents may occasionally work with volunteers.
• This position has indirect exposure to bloodborne pathogens.

Benefits and Perks :

Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also eligible to participate in retirement plans (401(a) & 403(b)), a consolidated paid leave program (4.8–6.8 weeks of time off accrued per year, based on length of service), a subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus.*

*Conditions apply

Bloodworks Northwest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.