Customer Service Representative

Job Description

Job Description

Are you the calm voice people trust, the problem-solver who thrives in a fast-paced environment, and the team player who loves making a difference every day? If so, Cheshire Heating and Air in Jasper, GA is looking for a full-time Customer Service Representative to become an essential part of our growing team. This is an opportunity to be the connection between our customers and the solutions they need. If you're ready to bring your customer service skills to a company that values your contributions and rewards your success, apply today!WHAT'S THE SCOPE?Pay: We offer our Customer Service Representative a competitive wage of $18-$20 per hour plus bonus opportunities.Benefits:PTOHealth insurance401kCompany VehicleBonusesGrowth opportunitiesA mentor/apprentice programSchedule: This is a full-time position working Monday through Friday from 7 AM to 4 PM.YOUR CONTRIBUTIONS MATTERAs our Customer Service Representative, you'll be the first point of contact for customers, creating positive experiences from the moment the phone rings. Your day will include answering incoming calls, making outbound calls, scheduling appointments, coordinating customer needs, and helping resolve concerns with professionalism and empathy. Every interaction is an opportunity to provide reassurance, build trust, and ensure customers receive the exceptional service Cheshire Heating and Air is known for.WHAT'S REQUIRED?Good Microsoft Office skillsServiceTitan experience is a plus! We're looking for someone who is organized, customer-focused, dependable, professional, and eager to contribute to a positive team environment.ABOUT CHESHIRE HEATING AND AIRAt Cheshire Heating & Air, you'll be part of a stable, family‑owned company where top performers are rewarded with exceptional pay, strong benefits, and real opportunities to grow. We've been serving North Georgia communities since 1961, building a reputation for dependable, punctual, and genuinely courteous service. When you join our team, you're backed by continuous training, industry‑leading manufacturers, and top‑tier Carrier equipment-so you can confidently offer solutions you're proud of.Here, you're not just another number. You'll work with a supportive, tight‑knit team that answers the phone when customers call, shows up on time, and does the right thing; every time. If you're looking for a place where your professionalism, integrity, and effort translate directly into income and advancement, Cheshire Heating & Air is where you want to be.JOIN US!If you're looking for a rewarding career with a company that values great people and great service, apply today! Our initial application process is quick, easy, and completely mobile-friendly, making it simple to take the next step in your career.