Data Compliance Technician - Benefits

Salary: $62,595.00 Annually
Location : Howard Office Building, Nashville, TN
Job Type: Full-Time Civil Service
Job Number: 26285E
Division: Human Resources
Department: HR Benefits Program
Opening Date: 05/19/2026
Closing Date: 5/29/2026 11:59 PM Central


Position Description


The Data Compliance Technician - Benefits position processes benefit enrollments for Metro employees and ensures enrollment guidelines are followed and maintained. The position manages data within the Oracle Cloud HRIS system and acts as a liaison between employees, vendors, and insurance carriers. Performs technical duties related to Metro's benefit structure based on the Metro Code, Metro Charter, Benefit Board polices/procedures, Cafeteria Plan, and medical plan documents.

Metro Nashville Government is an employer of choice in one of the most exciting and fastest-growing cities in the nation. Metro Human Resources is committed to assisting our customers-our 11,000+ employees, pensioners/retirees, and external vendors/service providers. Our goals are to recruit, train, and retain a highly qualified and skillful workforce able to relate to and service the diverse needs and communities of our region and to provide positive and empowering work cultures for our employees to thrive in. This manager helps lead and oversee these pursuits to strengthen and maintain healthy work cultures for our employees and equip our workforce with tools to effectively work together in servicing our citizens.

Generally, this position works a hybrid work schedule with 2 days in the office and 3 days virtual work after training.
Typical Duties

• Requests, reviews and processes all required documentation for New Hire benefit election paperwork for all General Government.
• Updates employee benefits due to life changing events including but not limited to military leave, child support, qualifying events such as marriage, birth of a child, etc.
• Reviews and process corrections for all Insurance Eligibility Files submitted to enrollment vendors to resolve a variety of enrollment discrepancies.
• Enters pertinent benefit enrollment transactions data into the HRIS System assuring accuracy and data integrity to ensure compliance with the General Government benefit structure.
• Monitors and audits all enrollment premiums pertaining to all medical plans to ensure premium payments are being collected for all General Government employees based on all General Government plans and policies, and procedures.
• Ensures employees and data are compliant with applicable programs and regulations such as the Centers for Medicare and Medicaid Services (CMS) guidelines, Metro Benefit Code and Charter, medical plan documents, etc.
• Scans and indexes official Medicare correspondence for Metro General Government pensioners.
• Corresponds with employees to advise and/or inquire about information needed such as incomplete forms, documentation, or assisting with questions and processes.
• Examines and reviews excel spreadsheets to compare and review data pulled from HRIS system reports.
• Keeps abreast of concepts, principles, practices and applications of human resources or benefits work, applicable rules and regulations.

Minimum Qualifications


Bachelor's Degree from an accredited college or university.

"Additional experience may be considered in lieu of education "

*Experience is defined as applications, technical or benefits related.* (ratio 1:1)

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.
Preferred Experience, Knowledge, Skills, and Abilities

• Experience with HRIS processing systems
• Experience with data auditing
• Experience with running data report using excel
• Experience administering benefit enrollment compliance information for employees

We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles.
Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.
Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at View phone number on click.appcast.io.
Full-time, Civil Service positions -
10 Vacation Days per year (increasing after 5 years of service)
1 Sick Day per month
12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -
20 vacation days per year
3 Personal days per year
1 Sick Day per month
12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.
01


What is the highest level of education you have completed?

• No diploma
• High School Diploma or Equivalent
• Associate's Degree
• Bachelor's Degree
• Master's Degree

02


How many years of applications, technical or benefits related experience do you have?

• None
• One year
• Two years
• Three years
• Four or more years

03


Briefly describe your applications, technical or benefits related experience as it relates to the position. If none "n/a"
04


Briefly describe your experience using an HRIS processing system. If none "n/a"
05


Briefly describe your experience with data auditing or reporting using excel or any other Microsoft office product. If none "n/a"
06


Briefly describe your experience administering benefit enrollment compliance information for employees. If none "n/a"
Required Question