Information Technology Specialist

Join to apply for the Information Technology Specialist role at American Pride Bank Join to apply for the Information Technology Specialist role at American Pride Bank We are searching for a full-time Information Technology (IT) Specialist to support the Bank’s IT department. This position is primarily responsible for providing excellent customer service and technical support to the Bank’s employees. Service area will span across all functional areas of the Bank and include both hardware and software programs. Duties and Responsibilities

• Provide Level 1 technical support for Bank hardware, software, and network related issues via phone, email, or in person.
• Diagnose and resolve technical problems promptly, escalating complex issues to higher-level support when necessary.
• Install, configure, and maintain computer systems, and software applications.
• Assist with onboarding and offboarding employees, including setting up accounts and devices.
• Gathers data and prepares monthly reports for review by Management.
• Collaborate with IT team member(s) and IT Manager to improve processes and system performance.
• Educate users on best practices for IT security and system usage.
• Maintain knowledge and awareness of financial industry technical issues and trends.
• Assist IT Manager with all Annual Upgrades, End of Year processes, and special projects as needed.
• Supports the management of the business continuity and disaster recovery functions of the Bank.
• 401(k) plan with employer match up to 5% after 90 day waiting period.
• Dental insurance at no cost to employee: spouse/dependent coverage available at cost to employee.
• Flexible spending account for medical expenses and dependent care.
• Medical insurance at no cost to employee: spouse/dependent coverage available at cost to employee.
• Life insurance at 2 times salary with no cost to employee; additional life insurance available at cost to employee.
• Long Term Disability insurance at no cost to employee; Short Term Disability insurance available at cost to employee.
• Paid Time Off.
• Vision insurance at no cost to employee: spouse/dependent coverage available at cost to employee

Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Information Technology Industries Banking Referrals increase your chances of interviewing at American Pride Bank by 2x Get notified about new Information Technology Specialist jobs in Macon, GA . Georgia, United States $60,000.00-$62,000.00 3 days ago Georgia, United States $50,000.00-$52,000.00 3 weeks ago Georgia, United States $130,900.00-$272,300.00 3 days ago Warner Robins, GA $80,000.00-$128,000.00 1 month ago Warner Robins, GA $78,000.00-$85,000.00 2 days ago Warner Robins, GA $61,900.00-$141,000.00 4 days ago Warner Robins, GA $61,900.00-$141,000.00 3 weeks ago Warner Robins, GA $61,900.00-$141,000.00 1 week ago Consultant, Professional Services (Microsoft Identity and Messaging) Georgia, United States $105,400.00-$124,000.00 2 days ago Warner Robins, GA $61,900.00-$141,000.00 1 month ago Consultant, Professional Services (SharePoint) Georgia, United States $114,632.00-$161,159.00 6 months ago Sr. Consultant, Professional Services (Microsoft Identity and Messaging) Training Assessment and Evaluation Specialist 4 (24574) - COBRA Georgia, United States $128,099.00-$180,092.00 9 months ago Linux, Disaster Recovery and ESX Systems Administrator Warner Robins, GA $86,000.00-$138,000.00 1 month ago Senior Appian Consultant / Technical Lead Georgia, United States $114,632.00-$161,159.00 9 months ago Georgia, United States $100,000.00-$190,000.00 1 week ago Georgia, United States $67,500.00-$74,000.00 4 days ago IT Professional - Business Systems Analyst We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr American Pride Bank