IT Manager
Suzor IT
Job Description
Job Description
Role Summary The IT Leader provides strategic oversight and day-to-day leadership for IT staff while acting as the primary technical liaison for customers. This role ensures operational efficiency, translates business needs into technical solutions, and builds trust-based client relationships.
Core Responsibilities
- Team Leadership: Supervise Help Desk Technicians, fostering a culture of accountability and mentorship while managing performance evaluations and ongoing training.
- Client Management: Conduct regular business reviews, translate business needs into technical priorities, and serve as the escalation point for complex customer issues.
- Service Operations: Ensure timely service delivery and SLA adherence by monitoring ticket flows and maintaining accurate client-specific documentation and reporting.
- Projects & Strategy: Lead infrastructure upgrades and project implementations, ensuring they are delivered on time and within budget. Develop annual IT roadmaps that align innovation with client goals.
- Asset & Budget Oversight: Manage hardware/software lifecycles and inventory, coordinating procurement with finance to maximize investment value
Requirements & Qualifications
Experience
- 5+ years of experience in IT Service Delivery or a similar technical role, with at least 2+ years in a leadership or supervisory capacity (managing Help Desk technicians or technical teams).
- Proven experience in Client Relationship Management or Account Management
Soft Skills & Competencies
- Strategic Thinking: Ability to develop annual IT roadmaps and align technology with client business goals.
- Communication: Exceptional verbal and written communication skills for conducting business reviews (QBRs) and handling high-level escalations.
- Problem Solving: Strong analytical skills to diagnose service delivery issues and implement continuous improvement initiatives.
Education & Certifications (Preferred)
- Bachelor’s degree in Information Technology, Business Administration, or related field (or equivalent experience).
- ITIL Foundation certification (demonstrating understanding of service delivery standards).
- Project Management certification (PMP or CAPM) is a plus.
- Relevant technical certifications (e.g., CompTIA, Microsoft, Cisco) are advantageous.
Vacancy posted 11 days ago
Similar jobs that could be interesting for youBased on the IT Manager in Bennington, VT vacancy
- ...Duties and Responsibilities: - Produce accurate project financial reporting results for submission to corporate finance and project management. - Prepare labor and ODCs (Other Direct Charges) for client invoicing and cost reporting; ensure all costs on the invoice are...SuggestedMinimum wageContract workTemporary workWork experience placementFor subcontractorWork at office
MAXIMUS
Bennington, VT2 days ago - ...required. - Bachelor's degree in Business Administration, Finance, Management, Accounting or a related field OR equivalent combination of... ..., and reporting dashboards - Experience working in enterprise IT or IT/OT operational environments - Ability to support transition...SuggestedMinimum wageContract workTemporary workWork experience placement
MAXIMUS
Bennington, VT5 days ago - ...Essential Duties and Responsibilities: - Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary. - Support leadership in ensuring that the project is delivered to specifications, is on time, and within...SuggestedMinimum wageContract workTemporary workWork experience placementLocal areaRemote work
MAXIMUS
Bennington, VT2 days ago - Milton Hershey School, a cost-free pre-K through 12th grade residential school, is seeking a Youth Development Specialist in the Education, Training & E-Learning department. This role supports students’ academic, social, and emotional growth through mentoring, small-group...Suggested
Milton Hershey School
Bennington, VT2 days ago - ...Sales Manager Revelare Kitchens is growing at an impressive pace. Lead flow is strong and we need to hire an experienced and professional Selling Sales Manager. We service the Bennington, VT market with our success built upon quality products and expert installation...SuggestedFull time
Bath Concepts Independent Dealers
Bennington, VT18 hours ago $46.92k
...development so they can reach their full potential. Responsibilities include: Providing daily supervision and mentorship Managing household routines and student schedules Administering medications and ensuring student wellness Driving students to...Full timeWork from homeRelocationRelocation packageFlexible hoursWeekday workMilton Hershey School
Bennington, VT3 days ago- ...at you want to help us build the DNA of tech.? Vishay Tansitor in Bennington, VT is currently seeking applicants for a Production Manager. Job Location/Details:Vishay Tansitor is located in Bennington, VT. As a Manufacturing Manager, you oversee the production of goods...Permanent employmentFull time
$170k - $190k
..., administrative, athletic, and residential spaces. The project management team is in the Office of Planning Design and Construction within... ...direction for the Facilities Planning and Management Department as it relates to their functional area. The Director will be...Permanent employmentContract workTemporary workFor contractorsWork at officeLocal area$16.5 - $18.5 per hour
...Position: Manager in Training Employment Type: Part-Time to Full-Time (25-40 hours per week) $16.50 per hour - $18.50 per hour Are you ready to step up, lead, and take your career to the next level? American Dream Restaurants, a proud Pizza Hut franchisee, is looking...Hourly payFull timePart timeImmediate startFlexible hoursShift workAfternoon shiftPizza Hut
Bennington, VT4 days ago$90k
...evaluations, ongoing treatment (individual and group), and crisis intervention. Oversees clinical and administrative aspects of CAPS; manages crisis intervention, and serves as a clinical psychotherapist to support the emotional and mental health/well-being of students....Full timePart timeWork at officeLocal areaFlexible hoursShift workAfternoon shiftBennington College
Bennington, VT3 days ago$59k
...months focus on out of school time activities and relationships. Communication You will be working closely on a team of other managers and directors in the region, communicating with and supporting others regularly, both in-person and virtually. Communication...Full timeSummer workWork at officeLocal areaRemote workNight shiftAfternoon shiftThe Dream Program
Bennington, VTa month ago- ...Manager-in-Training (M.I.T.) The Manager-in-Training (M.I.T.) lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes to be prepared to lead a team to ensure effective operation in serving customers at their location...Local areaShift work
$50k - $65k
...fast growing convenience store chain in New York and Vermont with friendly store associates and great customers! We are looking for Manager Trainees to join our fast track training program in our shops. Our ideal candidates will have previous convenience store or food...Full timeTraineeshipFlexible hours- ...Position: Restaurant General Manager Employment Type: Full-Time, 50 hour Work Weeks, Rotating Schedule, Weekends & Nights $50000 per hour - $55000 per hour Are you ready to lead and inspire a team to success? American Dream Restaurants, a proud Pizza Hut franchisee...Hourly payFull timeNight shift
Pizza Hut
Bennington, VT19 hours ago - ...serve. Our team includes professionals from various fields, including administration, clinical services, nursing, education, case management, psychiatry, and direct support, working across 17 facilities throughout Bennington County.As a proud affiliate of Vermont Care...Hourly payTemporary workWork at office
United Counseling Service of Bennington County Inc
Bennington, VT3 hours ago $62.35k - $82.46k
...As the General Manager, you are the heartbeat of your store — responsible for leading operations, inspiring your team, and ensuring that every Guest experience reflects the Global brand promise. You’ll oversee all aspects of business performance, including sales growth...Permanent employmentFull timeWork at officeLocal areaFlexible hoursShift workNight shiftGlobal Partners
North Bennington, VT2 days ago$18.42 per hour
...largest Verizon Authorized Retailer in the United States. As a Store Manager, you shape our guest experience. By coaching your team, you help... ...compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality. Monitoring...Hourly payLocal areaNight shiftWeekend workAfternoon shiftVictra - Verizon Authorized Retailer
Bennington, VT4 days ago$62.18k
...includes providing planning, advocacy, monitoring, and guidance to help them make and evaluate their own decisions. We are hiring Case Managers to provide resources and support to individuals with intellectual and developmental disabilities, their families and guardians in...Full timeLive inWork from homeFlexible hoursBenchmark Human Services
Bennington, VT2 days ago- Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing...Work from homeFlexible hours
Globalelitecareers
Bennington, VT4 days ago - ...in our communities About the Role: The Child Care Director is responsible for overseeing the daily operations and overall management of a child care facility, ensuring a safe, nurturing, and educational environment for children. This role involves developing and...Live in
Berkshire Family YMCA
Bennington, VT15 days ago $14.42 - $20.4 per hour
...Assistant Manager Compensation Pay Range: $14.42 - $20.40 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging...Hourly payMinimum wageLocal areaFlexible hoursO'Reilly Auto Parts
Bennington, VT5 days ago$21.3 - $23.7 per hour
...insurance Digital Tips Paid time off Holiday closures Competitive compensation Opportunities for advancement (80% of managers started as Crew) PAY TRANSPARENCY Below is the base pay range for this position, which is also eligible for digital...Work at officeLocal areaShift workChipotle
Bennington, VT1 day ago$15.5 - $16.5 per hour
...perfect for individuals looking to develop their leadership skills in a supportive environment. What You'll Do: • Run Shifts: Manage daily operations, ensuring smooth service and excellent customer experiences. • Support the Team: Motivate and guide team members...Hourly payFull timePart timeFlexible hoursShift workPizza Hut
Bennington, VT4 days ago$17.5 - $18.75 per hour
...problems quickly, and keep the team focused, motivated, and accountable. Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention...Hourly payWeekly payMinimum wageLocal areaFlexible hoursShift work$16 - $17 per hour
Urgent Opportunity: Join Our Dynamic Team as a Talented Shift Leader! Are you looking for a fun and supportive work environment where you can thrive? Do you want to be part of a team that values your contributions and offers exciting growth opportunities? If yes, we want...Flexible hoursShift workWorkstream
Bennington, VT3 days ago$65k - $75k
...every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like...Full timeLocal areaImmediate startFlexible hoursWeekend workAfternoon shiftMonro, Inc.
Bennington, VT18 hours ago$28 per hour
Job Description Job Description $28.00 per hour + Premium Pay Available Green Mountain Flagging (GMF) is a family-owned company that keeps work zones safe throughout Vermont and the Northeast. We are looking for experienced Flaggers who are ready to take the next...Hourly payWeekly payWork at officeLocal areaMonday to FridayNight shiftGreen Mountain Flagging LLC
Bennington, VT25 days ago$8,000 per month
...Job Description Job Description Now Hiring: RN Registered Nurse – Night Shift Unit Manager (Subacute / High-Dependency Unit) $8,000 Monthly + $5,000 Sign-On Bonus NY & MA Licensed Nurses Welcome to Apply Location: Bennington, VT 05201 Position Type: 1-Year...Contract workImmediate startRelocation packageNight shiftDay shiftFiberhire
Bennington, VTa month ago- ...serve. Our team includes professionals from various fields, including administration, clinical services, nursing, education, case management, psychiatry, and direct support, working across 17 facilities throughout Bennington County.As a proud affiliate of Vermont Care...Temporary work
United Counseling Service of Bennington County Inc
Bennington, VT3 days ago - Retail Store Manager We are seeking a dedicated and experienced Store Manager to oversee the daily operations of our store. The successful candidate will be responsible for managing all aspects of the store, including inventory management, staff supervision, customer service...Work at officeWeekend workAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Manager. Be the first to apply!
Related searches
- information technology and services consultant Bennington, VT
- IT performance management Bennington, VT
- IT manager
- information technology services manager
- IT service desk supervisor
- senior it service manager
- senior information technology project manager
- entry level IT manager
- information technology supervisor
- it strategy manager