Dental Assistant Team Trainer/Floor Coordinator

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Paid time off
• Training & development

Dental Assistant Trainer/Floor Coordinator

"Treating people like family for over 43 years and creating an experience that exceeds an expectation"

Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Dental Assistant Team Trainer/Floor Coordinator to infuse new energy into our Clinical team. Our Great South Bay location in West Babylon, NY is a welcoming and warm environment, intentionally designed to promote collaboration and foster creativity.  The intention of this role is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional.

Why Babylon Dental Care?

• A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve.
• Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service.  Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be.
• Growth and Development: At Babylon Dental Care, your professional development is paramount. We invest in each team member's growth, ensuring that your career flourishes with us.

What you can expect:

A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role.

Training! We will train you to become a great Dental Assistant Team Trainer/Floor Coordinator and our (very unique) Global Training program allows you to see how/what all departments do to support you in your role.  Some of our Dental Assistants have moved into roles as an Ortho Assistant, Clinical Team Leads, Clinical Administrators, and even Hygienists.

We give plenty of support and we’re with you every step of the way! You start your BDC journey with a 15 day Global Training and your own Ambassador to walk you through it all.  Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your role as a Dental Assistant Team Trainer/Floor Coordinator.

What we will ask of you:

Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your stepping stone to success and professional growth within our practice! The sky’s the limit!

Our Clinical department is very busy so we need someone who is:

• Reliable and team orientated.
• Out of the box thinker and collaborative to support our growth.
• Empathic and compassionate.
• High level of professional presence.
• Ability to multi-task in a fast paced environment.
• Open to learn all about technologies that will enhance our patient care and service.
• Self motivated, takes initiative without constant direction.
• Calm under pressure, strong communicator.
• Happy and upbeat demeanor.

We expect you to be personally responsible for being on-time and present for every shift you work and always willing to go the extra mile for our patients!

Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software. 

Here’s an example of what a Dental Assistant Team Trainer/Floor Coordinator might do in a day:

• Use your years of work experience as a Dental Assistant to demonstrate and train our Dental Assistants skills needed in the clinical setting. 
• Prepare training protocols/checklists needed for develop of our DA's.  
• Be aware of training needs with team members.  Either directly mentor or schedule our outsourced Trainer to work with team members as needed.  Keep track of development progress in compliance with HR record keeping.
• Provide all needed "hands on" training on the clinical floor, in sterilization and in the lab settings.
• Training as needed to enhance skills required in itero or digital scanning for orthodontics or restorative treatment.  Enhance general lab skills as identified and needed.  Trainings on digital X-rays (Sensors, pan, ceph, CBCT scan.
• Ability to mentor and teach all OSHA regulations as needed.
• Share different sterilization techniques with team members.
• Provide lessons on dental software.  Dentrix Ascend knowledge is a plus, but anyone with sufficient knowledge of any dental software and can adapt and ultimately master Ascend works.
• Communicate regularly with Administrative team and Doctors for feedback on team members possible training needs.
• Prepare evaluations on team members after first 90 days and annually as scheduled.
• Ability to understand and assist in helping keep Providers "on time".
• Recognize and share "same day" dental opportunities with the correct teams.
• Anticipate and help potentially resolve any scheduling conflicts as they may arise from time to time.
• General training of new and existing team members.
• Support lab case organization and tracking for Providers and their teams.
• Oversee that rooms are properly stocked and ready for a day of service.

We're looking for someone who has:

• 10 or more years experience in a General or in a Specialty Dental Assistant position.
• Flexibility in regards to scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Most Dental Assistants work every other Saturday. Must be willing to travel to both locations (West Babylon and Patchogue). 
• Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice.
• Excellent attention to detail and high follow through.
• A positive, friendly, and enthusiastic attitude.  Collaborative and comfortable in communications.
• Outstanding teamwork skills and the ability work with a diverse group of people.
• Bi-lingual in English and Spanish welcomed.
• Passion for helping develop others in their service.
• Connectivity with people.
• Experience in running the clinical floor for a busy multi provider Practice.
• Experience and general comfort with directing team members to leverage enhanced service and standard of care.
• High level of ability and ease with multi-tasking in all settings.

Education:

• High school or equivalent (Required)
• College degree optional

Babylon Dental Care Perks:

• Competitive Compensation: Earn $25 to $30 per hour, reflective of your skills and dedication. 
• Comprehensive Benefits:  Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended.  Most benefits start after your probationary period of 90 days.  You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one.
• Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work.

Are you ready to make a tangible difference in people's lives, contribute to a meaningful legacy, and grow your career in a supportive and dynamic environment? If so, Babylon Dental Care is waiting for you. Join us in our mission to not just care for smiles, but to create them, within our community and our team. Apply today and embark on a journey where your work truly matters.

Visit our website to learn more about our organization and the exciting opportunity to be part of a team that is dedicated to providing exceptional dental care and exceeding patient expectations.

Also, get a firsthand view of what it’s like to be a member of our team by watching video interviews with our team members on Youtube.com/BabylonDentalCareGSB

We look forward to meeting you!