Epicor Technical Specialist

Epicor Technical Specialist Are you an experienced Epicor ERP professional looking to make a direct impact on business operations? As an Epicor Technical Specialist, you'll serve as the go-to expert for Epicor support, troubleshooting, customizations, reporting, and process improvement. This role is ideal for someone with Epicor 10.2/Kinetic experience, strong SQL and C# skills, and a passion for solving complex problems while partnering with users across the organization to drive efficiency and success. What's in it for you? Medical/Vision/Dental/Rx plans Holiday Pay Teladoc (online care) Referral Bonus Incentive Weekly Pay 401k And More! Epicor Technical Specialist Details: Direct hire position $100,000.00 to $125,000.00 / annually First shift (Monday through Friday from 08:00am to 05:00pm) Provide technical and functional support for the Epicor ERP system, troubleshooting issues, resolving user requests, and ensuring efficient day-to-day system performance. Develop, maintain, and support Epicor customizations, including dashboards, BAQs, BPMs, workflows, and other system enhancements to meet business needs. Partner with internal stakeholders to understand business processes, identify improvement opportunities, and implement solutions that increase efficiency and user experience. Deliver Epicor user training, create and maintain system documentation, and assist with testing, upgrades, implementations, and continuous improvement initiatives. Serve as a backup resource for general IT helpdesk support while maintaining a high level of customer service and collaborating with vendors, developers, and end users to resolve issues and drive enhancements. Epicor Technical Specialist Qualifications: 5+ years of Epicor ERP experience (10.2 and Kinetic required), with strong technical skills in SQL, C#, Crystal Reports, and advanced Microsoft Excel. Strong understanding of business operations, including finance, inventory management, manufacturing, and operational processes; manufacturing industry experience preferred. Experience supporting ERP systems through ticketing systems, troubleshooting, documentation, reporting, and continuous process improvement. Proven ability to analyze complex issues, manage multiple priorities, and quickly learn new systems and technologies in a fast-paced environment. Customer-focused team player who is adaptable, self-motivated, detail-oriented, and able to work both independently and collaboratively. We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization. Elwood Staffing