Tow Truck Operator/Driver

B.Y.O.T. Auto Parts, a premier Texas, Louisiana and Mississippi auto recycler, provides a wide range of used automotive commodities to the value conscious public. Our team members are part of a thriving company that fosters inclusion, trust, and empowerment while protecting the environment and operating safely - all of which are top priorities for the enterprise.

Description Summary

Properly and safely relocate purchased vehicles from the seller's point of origin to the BYOT yard utilizing assigned tow truck and equipment. Negotiate with vehicle sellers to obtain the lowest possible purchase price for the company. Present to the customer a professional personal and company representation by providing excellent service, safe operation, and timeliness. Maintain tow truck and equipment in compliance with company guidelines. Perform necessary documentation timely and correctly according to established procedures.

Essential Duties and Responsibilities:

• Arrive at work location promptly as scheduled, prepared for work.
• Provide vehicle towing in a safe, professional, and timely manner, free of accident, injury, and damage.
• Submit timely and accurate required documentation for processing.
• Complete pre-trip inspection sheets daily.
• Maintain truck fluid levels according to manufacturer standards.
• Maintain a consistent excellent attendance.
• Abide by all Federal, State, and Municipal laws, rules and ordinances and maintain an infraction free driving record.
• Maintain truck and equipment in a safe, clean state, operating it in a safe, courteous, and professional manner.
• Consistently ensure quality customer service through professionalism, timely response, skill and courtesy.
• Maintain personal appearance and uniforms in compliance with established company standards.
• Assist and collaborate with all co-workers.
• Attend driver and employee meetings as required for job and safety information.
• Attend training and achieve professional certification as directed by management.
• Drive defensively, always wear your seat belt, practice the four second following rule, minimize backing and right turns.

Interpersonal Contacts and Competencies:

• Problem Solving – use logic and sound judgment to solve problems.
• Customer Service – effectively handle challenging and/or sensitive customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments.
• Oral Communication - speak clearly and persuasively in both positive and negative situations. Listen and ask for clarification as necessary; respond to questions in a comprehensive and respectful manner.
• Judgment - display willingness to make decisions, exhibit sound and accurate reasoning. Support and explain reasoning for decisions; include appropriate company personnel in the decision-making process.
• Motivation - set and achieve ambitious goals; demonstrate persistence when attempting to overcomes obstacles.
• Measure self against standard of excellence; take calculated risks to accomplish goals.
• Planning/Organizing - use time efficiently and effectively.
• Professionalism - approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments.
• Quality - demonstrates accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality.
• Quantity - meet productivity standards; complete work in timely manner; strive to increase productivity; work quickly and safely.
• Safety and Security - observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; utilize equipment and materials properly.
• Adaptability - adjust to changes in the work environment; manage competing demands and priorities; change approach or method to best fit the situation; accept and operate with frequent changes, delays, or unexpected events.
• Attendance/Punctuality - consistently at work and on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time.
• Dependability - follow instructions, respond to management direction; take responsibility for own actions; keep commitments; commit to long work hours when necessary to accomplish goals; complete tasks on time or notify appropriate person with an alternate plan/timeline.

Qualifications:

• Possess appropriate and valid operator's license for specified vehicle(s).
• Present clean, well-groomed appearance.
• Demonstrate positive customer service attitude both to co-workers (internal customers) and customers.
• Possess good verbal communication, legible handwriting, and basic math functionality. No more than one preventable accident or two moving violations within three consecutive years preceding employment application .
• Ability to obtain TDLR licensing requirements.
• Ability to sit in vehicle seat for extended periods, significant amount of driving, bending, lifting, listening to and responding to phone communications.
• Successfully pass drug tests in compliance with Company Policy and Federal Motor Carrier Safety Regulations.
• Must submit to and pass background check per Company policy and contractual requirements.
• Possess basic mechanical aptitude.
• Education and/or Experience: high school diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Language Skills: must possess the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Job Conditions:

While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts.

The employee is frequently exposed to outside weather conditions.

The employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

The noise level in the work environment is usually moderate.

PLEASE NOTE: The above statements are designed to outline the functions and position requirements of this job. It does not identify all tasks that may be expected or address all the performance standards that must be maintained.

An offer of employment by BYOT Auto Parts is contingent on the satisfactory results of a post-offer drug screening and background check.

BYOT Auto Parts is proud to be an Equal Opportunity Employer. The company does not discriminate based on race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.

Job Type: Full-time

Benefits:

• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Experience:

• Tow truck: 1 year (Required)

License/Certification:

• Driver's License (Required)
• Chauffeur's Permit (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person